Live Chat by Combidesk

Live Chat by Combidesk

Pricing
$8/month. Free trial available.
Highlights
Use directly in Shopify admin
Rating
4.5 (57)
Developer
Combidesk

This app is chat software for your webshop with which your customers can ask you questions.

This app is chat software for your webshop with which your customers can ask you questions. This removes a barrier of communication, does not disturb, and has to potential to boost your conversion rate. Would you also like to have a virtual sales representative in your webshop, which would allow you to manage more sales? Or do you want to provide a quick and personal service? In that case start now with this Chat App.

This app is chat software for your webshop with which your customers can ask you questions. This removes a barrier of communication, does not disturb, and has to potential to boost your conversion rate. Would you also like to have a virtual sales representative in your webshop, which would allow you to manage more sales? Or do you want to provide a quick and personal service? In that case start now with this Chat App. more
  • Automatic installation of the chat module in your Shopify webshop.
  • During the chat automatic completion of customer information in the chat module.
  • Current products in the shopping basket are shown in the chat dashboard.
Highlights
Use directly in Shopify admin

Launched

October 8, 2015

Languages

English

Categories

Works with

Zendesk Chat, Zopim

Pricing

Standard

$8 / month

14-day free trial

Standard

$8 / month

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (57)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 12% of ratings are 1 stars
May 15, 2017

I really enjoy this chat app and have been using it for over a year. I can even use it from my phone and chat with customers. Great interface and good options. I've used the basic free service but upgraded to the paid version because a promo was running. Extra features 4 paid version included file attachment with in chat, multiple chats at once, multiple triggers. I definitely would recommend this chat app.

Discountdressshop
United States
Almost 7 years using the app
March 18, 2018

This app has worked well so far. I never realized how many B2B customers would use chat, but we've already had several sales come from initial contact on the chat app! 5 stars!

Ats Machine Safety Solutions
United States
About 4 years using the app
August 4, 2017

Helps us increase our number of prospects and increase our service to our clients!

Oral Science
Canada
Almost 4 years using the app
August 29, 2017

We love the product. It is great that our customers can get a hold of us when they have questions. We have found that by answering our customers questions we have increased our sales and have found that our customers are customers for life. The only thing I would like to see is if there is a way to make the actual box that shows up on our store page smaller. Customers know they can click on it to get a hold of us but it does not need to be so big. Maybe there is a way to do it and I just have not figured it out.

I also love the analytics I can get from the program. It gives me a lot of data that helps in providing better service to my customers.

I would recommend it to anyone wanting to get to know your customers better.

Little Adventures Retail
United States
Over 3 years using the app
March 16, 2018

I have had Live Chat by Combidesk for a few months now. It was super easy to integrate into my Shopify store. Monthly cost is very attractive as compared to other providers. I love that I can see detailed activity of consumers on my website. Highly recommend this app!

Licha Diamonds
United States
Over 3 years using the app

Support

Combidesk can answer any questions you have about Live Chat by Combidesk.

Developer

Combidesk

Hengelosestraat 500, Enschede, 7521AN, NL

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