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This app is chat software for your webshop with which your customers can ask you questions.
This app is chat software for your webshop with which your customers can ask you questions. This removes a barrier of communication, does not disturb, and has to potential to boost your conversion rate. Would you also like to have a virtual sales representative in your webshop, which would allow you to manage more sales? Or do you want to provide a quick and personal service? In that case start now with this Chat App.
- Automatic installation of the chat module in your Shopify webshop.
- During the chat automatic completion of customer information in the chat module.
- Current products in the shopping basket are shown in the chat dashboard.
- Highlights
- Use directly in Shopify admin
Languages
English
Works with
Zendesk Chat, ZopimPricing
Standard
$8 / month
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (57)
I really enjoy this chat app and have been using it for over a year. I can even use it from my phone and chat with customers. Great interface and good options. I've used the basic free service but upgraded to the paid version because a promo was running. Extra features 4 paid version included file attachment with in chat, multiple chats at once, multiple triggers. I definitely would recommend this chat app.
I've been able to secure so many more orders as customers have chatted through their hesitations, received answers and ended up happy with their order!
This app has worked well so far. I never realized how many B2B customers would use chat, but we've already had several sales come from initial contact on the chat app! 5 stars!
Helps us increase our number of prospects and increase our service to our clients!
We love the product. It is great that our customers can get a hold of us when they have questions. We have found that by answering our customers questions we have increased our sales and have found that our customers are customers for life. The only thing I would like to see is if there is a way to make the actual box that shows up on our store page smaller. Customers know they can click on it to get a hold of us but it does not need to be so big. Maybe there is a way to do it and I just have not figured it out.
I also love the analytics I can get from the program. It gives me a lot of data that helps in providing better service to my customers.
I would recommend it to anyone wanting to get to know your customers better.
Support
Combidesk can answer any questions you have about Live Chat by Combidesk.
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