Zinrelo Loyalty Rewards

Zinrelo Loyalty Rewards

Reviews (78)

Overall rating
4.2
Counts per rating level
  • 83% of ratings are 5 stars
    65
  • 6% of ratings are 4 stars
    5
  • 1% of ratings are 3 stars
    1
  • 1% of ratings are 2 stars
    1
  • 8% of ratings are 1 stars
    6
May 22, 2024

Gives 10 points for every dollar so using their settings you are giving away $5 for every $20 spent and you can’t change it on the free plan. What you can do is change the amount you give for rewards but you can’t change the other settings so you could change so $5 for every $100 spent but then a review would only give them $0.50 for example so it just doesn’t make sense and their customer service are terrible. Literally just say not possible on a free plan to everything and take forever to reply.

Cale Collective
Australia
About 1 month using the app
October 21, 2018

I cannot believe there is no uninstall option anywhere on this app . I did not find the app useful when you have to import your customer detail on a csv

Samson & Charlie
Australia
About 19 hours using the app
Zinrelo replied March 18, 2020

We are sorry for the inconvenience caused. You can uninstall the app directly from Shopify. This removes all the Zinrelo code from your website and stops the billing. Also, the import is a one time activity if you are migrating from an old program to a new program. Otherwise, users logging in to your website are automatically enrolled to the loyalty program, you do not need to import them separately.

May 6, 2021

App is rubbish uninstalled it and removed it from Shopify but I still have there button on my website that I can’t remove

All Things Hemp
United Kingdom
35 minutes using the app
September 30, 2021

Not free. Very disappointing to see them advertising as FREE in the app store, with no pricing information anywhere, but to do anything you have to email for info on paid plans. Uninstalled

Paradise Planner Co.
Canada
20 minutes using the app
September 1, 2020

"Free" - LOL, the liars. So the allure you to install it, then BOOM...
$1,500 per year is their "free" lowest tier.
Pfft...

MessanaS Shop
United Kingdom
14 minutes using the app
July 29, 2020

Don't download this app unless you're willing to pay the high fee. They list "FREE" on the Shopify app store and then present you with high fees after they have access to your ENTIRE Shopify STORE DATA. This app is likely fine if you have low sales and a small customer database.

Magick Planet
United States
6 minutes using the app
Zinrelo replied July 30, 2020

Hi,

We are sorry for the inconvenience caused. We do have a FREE plan which is free until 500 members. We would be glad to help you launch a program and get on a call with you if you are interested in the Enterprise plans. For the FREE plan, you can signup and create an account yourself without paying a single penny.

Hoping to see you launch your loyalty program with Zinrelo.

Regards,
Team Zinrelo

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