Reviews (6)

Overall rating
1
Counts per rating level
  • 0% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 100% of ratings are 1 stars
November 6, 2025

Doesn't work. For a huge company like Zip to fail so hard at this is mind blowing.

Jonny Sprockets Bike Shop
Australia
Over 2 years using the app
Zip replied December 23, 2025

Hello! We have recently updated our on-site messaging app. Please try to install it again.

August 21, 2025

BEWARE: This App breaks other apps.

Theme: Dawn 15.3.0.
When the Zip On-Site Messaging block is on the product page, console shows:

request_tracker.js:97 Uncaught (in promise) TypeError: Illegal invocation
at XHROverride.window.XMLHttpRequest.open (request_tracker.js:97)
at window.XMLHttpRequest.open (lb-selleasy.js:1)

This breaks other apps’ XHR (SellEasy) and prevents UI from mounting.

Removing the Zip block from the product template immediately resolves it.

Boss Air Suspension
Australia
6 days using the app
Zip replied December 23, 2025

Hello! We have recently updated our on-site messaging app. Please try to install it again.

Edited September 9, 2025

The app installed with no issues however the store page show that it is possible to adjust the size and offset etc; when loading the pages to customise this, the options are absent; if you disable "Autodetect widget position" and save the page the app breaks and says "There's a problem loading this page". Bugs need to be fixed, I would have liked to have the ZipPay text same size as my AfterPay one but it cannot be edited?

A&S Welding & Electrical
Australia
About 3 years using the app
Zip replied December 23, 2025

Hello! We have recently updated our on-site messaging app. Please try to install it again.

November 11, 2025

Totally useless app and absolutely no support for error messages - apparanly im the only one in the world that had an issue - STAY AWAY

Stix and Tonez
Australia
About 2 hours using the app
Zip replied December 23, 2025

Hello! We have recently updated our on-site messaging app. Please try to install it again.

February 27, 2024

The app doesn't work and there is no support. No response to messages.

HEMPCANN LABS
United States
Over 1 year using the app
November 22, 2025

29V11 COSMETICS
United States
5 days using the app
Zip replied December 23, 2025

Hello! We have recently updated our on-site messaging app. Please try to install it again.

November 2, 2025

get all the way through half the setup and it starts to read an error connecti0on message i have no way to use this but they can sign a service contract initail experice is a 0

B.AmorCollections
United States
5 days using the app
October 9, 2022

Super easy. Worked first time. It would be nice if you could adjust the text size of the widget in the customization too.

The Playtime Store
New Zealand
About 1 hour using the app