Overall rating
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive drag-and-drop functionality, customizable templates, and seamless integration with Shopify. They commend its built-in analytics for page optimization and versatility in creating various types of pages. Many report a significant increase in conversion rates after using the app. Despite occasional issues, the support team is praised for their quick and efficient problem-solving. The app is recommended for its cost-effectiveness, design capabilities, and excellent customization options.

Edited November 19, 2022

The application doesnt work properly. Cant edit content. Save not working. Giant waste of time. Here's a video of my experience - https://www.awesomescreenshot.com/video/12631175?key=46fcf058a5ddb639e8799c2b7b203aeb They want access to my entire store, orders and products to try and get it working. Waste more time when trying to spin up a Black Friday page. FYI - Ezra Firestone is amazing. But this application has a lot of basic issues that render it unusuable. UPDATE: After we removed the application, we found out that all of the old theme files and scripts get left behind. Be careful with this app

Good Wave
11 days using the app
Zipify Apps replied November 21, 2022

Hi Good Wave. We do sincerely apologize for the issues you experienced with Zipify Pages. Updates to a page should absolutely apply to the live page immediately. This is not normal behavior and there is no indication the issue on your store is a global issue with the Zipify Pages app. We can 100% fix the core functionality of updating pages. With an investigation, we can implement a permanent fix.

Store access for each situation is going to be different. In your case, we would need apps access (to access Zipify Pages) you can select individual applications. Themes access would also be needed so we can inspect for theme conflicts and update our code snippet. Orders are not needed. Settings were not needed either. Products access is needed for Product page BuyBox issues due to the way Zipify integrates with your store products. Our team takes your security and data very seriously. Regardless of what we have access to we will only use what we need and you can control our access or any app through the collaborator access section of your shopify store.

If we did need to make changes to your store we are happy to document the changes and share what was done and why.

Shopify doesn't currently have an API that allows Zipify Pages to remove files after the app is deleted. Our solution is to have the assets removed with the in-app switcher before the app is deleted.

We are confident we can resolve the issues you experience. They are not normal and we would very much like the chance to fix them. We could even fix the issues while you're not using the app but that is entirely up to you. We value our merchant's reviews and we pride ourselves on our support. We'd be grateful for the opportunity to prove to you that Zipify Pages is the right solution for your store and that we can provide top-notch support.

April 7, 2023

Pages not working at all at the moment. Was being helped by Justine for about 15 minutes and she suddenly stopped...
"My day is ending here shortly, you've caught us at the end of our live chat hours. I will leave notes here in the ticket and someone will get to you ASAP."
She said that ASAP would be about 10 minutes. It's been 7 hours so far and nothing. My ads are dead in the water with no landing page to send traffic.

Defined Life - Official Store of the Define My Day™ Planner
United States
About 5 years using the app
Zipify Apps replied April 10, 2023

Hey Defined Life, We just tried giving you a call and sent a follow-up email. We hope to connect with you directly about the support you received. While we do pride ourselves on providing exceptional support we definitely let you down in this case. Since we can’t turn back time, we will learn from your experience. Our support team will be retrained on handling the end of the day and providing more exceptional support. We’re also grateful you notified us of the glitch with Zipify Pages. While the error should have been resolved more promptly we did manage to get a fix in place in under 72 hours. We do value you and are grateful for the many years you’ve used Zipify Pages. We will do everything we can to learn from this and show you that we’re a 5 star app!
-Steve Passmore, Customer Support Manager

November 7, 2022

Ich kann Zipify leider nicht empfehlen.
Über Zipify werden Googlefonts geladen, somit ist der Shop abmahngefährdet. Ich habe diesbezüglich nach Hilfe gefragt, leider keine bekommen.
Deswegen würde ich Zipfy nicht empfehlen.

Over 1 year using the app
Zipify Apps replied November 9, 2022

Hi Elisada. We have attempted to reach you and have been unsuccessful. We want to extend our sincerest apologies for the issues with Fonts and compliance. Our team is working on a permanent solution and it is in development. In the meantime, we have a way for you to maintain compliance in Germany. Please consider adding a custom font for now. I do understand this is not ideal but you will be in compliance. This will bypass the Google API and the concerns around compliance.

The location of the font upload is found in Settings > Appearance > upload custom Fonts

We would be happy to jump on a call to discuss your concerns and we're happy to credit you for the inconvenience. We value your experience with your app and will work with you to improve your opinion of Zipify Pages.

Hallo Elisada. Wir möchten uns aufrichtig für die Probleme mit Schriftarten und Compliance entschuldigen. Unser Team arbeitet an einer dauerhaften Lösung und befindet sich in der Entwicklung. In der Zwischenzeit haben wir eine Möglichkeit für Sie, die Compliance in Deutschland aufrechtzuerhalten. Bitte erwägen Sie vorerst, eine benutzerdefinierte Schriftart hinzuzufügen. Ich verstehe, dass dies nicht ideal ist, aber Sie werden sich daran halten. Dadurch werden die Google-API und die Bedenken hinsichtlich der Einhaltung umgangen.

Den Speicherort für das Hochladen von Schriftarten finden Sie unter „Einstellungen“ > „Erscheinungsbild“ > „Benutzerdefinierte Schriftarten hochladen“.

Wir freuen uns auf einen Anruf, um Ihre Bedenken zu besprechen, und würdigen Sie gerne für die Unannehmlichkeiten. Wir schätzen Ihre Erfahrung mit Ihrer App und werden mit Ihnen zusammenarbeiten, um Ihre Meinung zu Zipify Pages zu verbessern.

Edited July 21, 2020

The app works, but to cancel they made me write to them, then they told me they 'enabled' the cancel setting on my app, which they didn't. They told me to log out, log in .. I'm 30 minutes into it and still haven't been able to cancel! Very anti-customer and a dark pattern.

The Dirt - Super Natural Personal Care
United States
Over 2 years using the app
Zipify Apps replied July 28, 2020

Hey there! We reviewed your convo with our support team and agree that it shouldn't have been this hard for you to cancel. We've since updated our process to make it easier for people that decide they want to cancel. Thank you for bringing this to our attention so we could fix the process. While we're sorry to hear we weren't able to serve you and keep you as a customer, but we definitely hope we'll see you again in the future.

November 22, 2020

Nous sommes tout simplement furieux ! Service client en dessous de tout en cette période pourtant capitale. Honteux.

Over 1 year using the app
August 18, 2021

it's too expensive for what it offers, and ive been trying to unsuscribe and they keep billing me. i

2 months using the app
Zipify Apps replied September 2, 2021

Hey Lorrna sorry to hear you weren't happy with Zipify Pages. We've fully refunded your account and have made sure you're unsubscribed. If you need anything else just reach out!
-Team Zipify

January 31, 2018

Poor support. They don't answer support calls.

Shupa Shop Gear
Over 3 years using the app
August 23, 2021

Zipify pages was recommended to me by someone I trust and honestly I have to say I'm really disappointed. There doesn't seem to be any way to match my font's website, you have to add each produt page manually which is impossible if you have hundreds of products, you have to copy and paste each review manually, you have to upload every single photo and video manually, and there's no way to delete certain text blocks if you're not going to use them. plus the tech support sucks. I created a ticket on Friday afternoon, they responded Monday morning and closed my ticket after a few hours on Monday because I hadn't replied.

Katie Miranda
United States
11 days using the app
Zipify Apps replied September 2, 2021

Hey Katie! Thanks for the honest review. Really sorry to hear about your experience. I talked with the team and it sounds like they had a longer chat with you. And that you've uncovered some holes we need to address. We appreciate that very much. Hopefully you'll give us another try in the future. If you need anything please reach out!
-Team Zipify

December 4, 2017

Not good if you are on Shopify Plus and have multiple domains. Also if you care about the quality of your imagery this probably won't work for you. We have been doing everything we can to work with them with no workable response. We would go as far to say they were dismissive. We are moving to another tool.

United States
Over 1 year using the app
September 20, 2019

This app is way OVERPRICED. Support is decent but takes a while to respond. The pages are not as customizable as Zipify seems to advertise. Also, you cannot view your billing history for this app. Don't waste your time. I ran tons of traffic to a few different landing pages that I created with the step by step tutorialts provided, and didn't get a single sale, whereas my store converts at 2.5%.

Apparel By Home Run
United States
5 months using the app