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AI-powered helpdesk that shows your customer and order data alongside every support ticket.
ZippTicket connects to your Shopify store so your support team always has the full picture. When a customer writes in, agents instantly see their order history, fulfillment status, and transaction details inside the ticket. AI-powered draft responses use this context to suggest accurate replies. Manage support across email, live chat, social media, and a self-service help center from one dashboard. Tickets are automatically enriched with order numbers mentioned in customer messages.
- Shopify order and customer context displayed automatically in every ticket
- AI-powered draft responses using real order data for accurate replies
- Unified inbox for email, live chat, social media, and help center
Languages
English
Categories
Channels
Workflow automation
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 1 agent
- 100 tickets / month
- Shared email inbox
- Social automations (basic)
- Customer profiles
- Basic ticket workflow
- Shopify order context on tickets
Starter
$39 / month
or $372/year and save 21%
Features
- 3 agents
- 1,000 tickets / month
- Shopify order context on tickets
- Customer chat widget
- Email + chat channels
- AI-drafted replies
- Social automations (basic)
- API access
14-day free trial
Professional
$89 / month
or $840/year and save 21%
Features
- 10 agents
- Unlimited Tickets
- Shopify order context on tickets
- SLA policies
- API Access
- Advanced reporting
- AI-drafted replies
- Social automations Pro
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by GifyLabs.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View store data:
Customers, products, orders
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View customers
Customer data
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View products
Inventory, products, collections
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View orders
Order fulfillments, merchant managed fulfillment, all order history, returns
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View other data
Locations
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