Marketing | Customer service
Zoho Survey

Zoho Survey

by Zoho Corporation

Send unlimited customer feedback surveys, find happy customers

1.0 of 5 stars(2 reviews)
Free
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Customized surveys

Craft customer feedback surveys that are smart and relevant. Our wide range of themes and templates come in handy to send surveys.

Easy email distribution

Distribute surveys to your email lists and track responses as and when customers respond to your survey — right from your Shopify account.

Smart business decisions

Analyze the data with the help of our advanced reporting tools; we help you make business decisions that make a difference.

About Zoho Survey

If you're an online seller, you will be eager to know how your products have been received in the market. Stay informed about customer experience trends by sending surveys to your Shopify customers using the Zoho Survey add-on while they complete each online order. Hear from them and add power to your sales. Choose from our collection of over 200 ready-made templates or create a survey of your own.

Detailed description

Integrate your Shopify account with Zoho Survey to boost your results. With this integration, you can:

  • Send order-specific surveys
  • Send surveys to customers who purchased particular products
  • Set event triggers to send surveys automatically on product purchase
  • Embed surveys in the online store with the help of an embed code
  • Collect feedback from the order summary page using the embed option
  • Send surveys along with Shopify notifications
  • Send personalized surveys to your store customers
  • Send surveys using multiple collectors

Why Zoho Survey?

Zoho Survey caters to the growing needs of diverse audiences in the survey market. With our huge collection of questions, templates, and themes, you can get more value out of your surveys. Our smart features and integrations kick your surveying experience up a notch.

  • Secure online and offline surveys
  • More than 25 question types and over 200 templates to choose from
  • Brilliant logic conditions to define how respondents move through the questions
  • Simplified functions and logic in Deluge that make coding easier than ever
  • Smart integrations with Zoho and other third-party apps
  • Diverse translation possibilities
  • Easy email distribution
  • Seamless response buying options
  • Neatly arranged survey info dashboard
  • Effective response collection and data analysis
  • Effortless collaboration over surveys
  • Safe and GDPR-compliant data
  • All-new mobile applications for iOS and Android
  • Round-the-clock customer support

Integrates with

  • Zendesk,
  • Eventbrite,
  • MailChimp,
  • Google Sheet,
  • Zoho CRM,
  • Tableau

Media gallery

  • Send surveys to customers and orders
  • Create triggers to automatically send surveys for Shopify events
  • Customize email content before sending survey
  • Collect responses from order summary page
  • Track store responses

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Pricing

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Free

1.0 of 5 stars

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Most recent reviews

Pimax Innovation, inc.

Rating
1 of 5 stars
Posted
June 4, 2020

can't send the survey by the customer list, contact their support without any reply. till now still haven't replied my email,

Developer reply

June 4, 2020

Hi, Sorry to hear this. We have already replied to your email. Reply was sent your store registered email address.
After some Shopify update customer build actions (Send survey) is not showing. This has to be fixed by Shopify team. We have already contacted and reported the issue. We will update you once we get reply from Shopify support.
If you haven't received our response please contact us directly at support@zohosurvey.com

Kitchenray

Rating
1 of 5 stars
Posted
July 31, 2019

Invitations are not getting sent successfully. Shows directly Unsubscribed in the invitation sent. Worst survey app that can't send surveys to customers.

Developer reply

July 31, 2019

We're sorry to hear this. Previously you can distribute surveys (via email distribution) only to your shop email subscribers. We have changed this now. Now you can send surveys to all of your customers. Please try sending surveys now.

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