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See exactly where shoppers drop out of your checkout - and why
Zuko Checkout Analytics tracks customer behavior, helping Shopify merchants understand how customers interact with their checkout at a field level. Instead of just showing whether a checkout was completed, Zuko reveals which specific fields cause hesitation, errors, or abandonment. Zuko is designed for ecommerce, UX, and optimization teams who want practical, actionable insight into checkout performance without complex configuration. With Zuko, you can:
- See field-level drop-off data to identify exactly where customers abandon
- Track checkout conversion rate trends over time
- Monitor which validation and error messages are triggered during checkout
- Identify fields that cause repeat attempts, corrections, or delays
- Install quickly with a no-code setup that works directly with Shopify checkout
Languages
English
Works with
Categories
Customer behavior
Marketing and sales
Visuals and reports
Pricing
Free
Free
- 500 sessions/month
- Checkout conversion analytics
- Error message tracking
Starter
$29 / month
or $278.40/year and save 20%
- 5,000 sessions/month
- Checkout conversion analytics
- Error message tracking
Growth
$49 / month
or $470.40/year and save 20%
- 10,000 sessions/month
- Checkout conversion analytics
- Error message tracking
Scale
$99 / month
or $950.40/year and save 20%
- 25,000 sessions/month
- Checkout conversion analytics
- Error message tracking
- Checkout sessions API data export
- Dedicated Success Manager
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (3)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We used Zuko to analyse our checkout and with the help of Adam to analyse the responses got some useful actionable insights that enabled us to make some changes to improve conversion rate. Highly recommend
Such a great app that really helps you breakdown your checkout.
The support and insights were 5 stars and I would recommend to anyone - so user friendly!
Zuko: like a torch in the darkness of usability metrics for Shopify’s mysterious checkout process!
Since moving over to Checkout Extensibility, getting granular data on this part of the customer journey has been a bit of a black-box. With Zuko you can shine a flashlight on the biggest drop off points to understand the sticking points at this critical part of the funnel.
Couple that with some of the most knowledgable folks in the online form industry and you've got yourself a powerhouse of insights to fuel any CRO checkout backlog process.
Set up is a breeze. Support is like sunshine
Unbeatable - get it!
Support
App support provided by Zuko.
Resources
Developer
Colony, 5 Piccadilly Place, Manchester, ENG, M1 3BR, GB
Launched
February 3, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, IP address, browser and operating system, browsing behavior, client ID cookie
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, store analytics
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View customers
Browsing behavior
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Edit store analytics
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