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See exactly where shoppers drop out of your checkout, how many sales you’re losing - and why
Zuko Checkout Analytics tracks customer behavior, helping Shopify merchants understand how customers interact with their checkout at a field level. Instead of just showing whether a checkout was completed, Zuko reveals which specific fields cause hesitation, errors, or abandonment, and the monetary amount of sales lost to each question. Zuko is designed for ecommerce, UX, and optimization teams who want actionable insight into checkout performance without complex configuration.
- See field-level drop-off data to identify exactly where customers abandon
- Track lost sales and checkout conversion rate trends over time
- Monitor which validation and error messages are triggered during checkout
- Know exactly how much money checkout issues are costing you
- Install quickly with a no-code setup that works directly with Shopify checkout
Languages
English
Works with
Categories
Customer behavior
Marketing and sales
Visuals and reports
Pricing
Free
Free
Features
- 500 sessions/month
- Checkout conversion analytics
- Error message tracking
Starter
$29 / month
or $278.40/year and save 20%
Features
- 5,000 sessions/month
- Checkout conversion analytics
- Error message tracking
Growth
$49 / month
or $470.40/year and save 20%
Features
- 10,000 sessions/month
- Checkout conversion analytics
- Error message tracking
Scale
$99 / month
or $950.40/year and save 20%
Features
- 25,000 sessions/month
- Checkout conversion analytics
- Error message tracking
- Checkout sessions API data export
- Dedicated Success Manager
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (5)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
After using Zuko for several months, we've finally moved past guessing why people drop off and can now see exactly where visitors struggle and what they intend to do. It has turned our form data into clear insights, allowing us to fix specific friction points and significantly improve our conversion process.
We're really glad you're getting value out of Zuko. If you have any feedback on how we can improve further then do let us know.
Using Zuko has been a game-changer because it reveals the "why" behind our drop-offs by highlighting exactly where users get confused or lose interest.
We used Zuko to analyse our checkout and with the help of Adam to analyse the responses got some useful actionable insights that enabled us to make some changes to improve conversion rate. Highly recommend
Support
App support provided by Zuko.
Resources
Developer
Colony, 5 Piccadilly Place, Manchester, ENG, M1 3BR, GB
Launched
February 3, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, IP address, browser and operating system, browsing behavior, client ID cookie
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, store analytics
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View customers
Browsing behavior
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Edit store analytics
Web pixels
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