Fairing: Post Purchase Surveys , 182 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its easy setup, management, and excellent support. They appreciate the variety of post-purchase survey questions and high response rates. The ability to link feedback to transaction data and integration with Google Sheets, Klaviyo, and Shopify flows are valued features. Merchants also praise its affordability and the customer insights it provides, aiding in improving marketing strategies. The support for Flow, enabling automated responses into a shared Slack channel, is also noted. The app is recognized for providing key insights across the marketing funnel, aiding in informed decision-making.
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Fairing is a fantastic app for our post-purchase surveys and has really helped our understanding of where our customers are coming from and the impacts of changes to our marketing and media strategies. It was very easy to set up and would highly recommend.
Easy integration and useful insights! Fairing has been a big help to our team.
Great app that was extremely easy to integrate into our thank you page. Questions are easy to create and update. No complaints!
We've been using Fairing for a variety of post-purchase survey question types for ages and we love it! Great team and super easy to use
Easy to use, integrates with everything, useful for a variety of measurement purposes.
Super easy to setup and use. You can be collecting post purchase data in less than 10 min
Couldn't live without fairing!
Thanks for the help with settings and publish. This is giving out company key insight for future improvments in marketing and CRO.
Fairing has been pivotal in adding additional layer to understanding our multichannel attribution as well as digging into customer insights: from what products they would like us to develop and sell to what specifically they liked about their product of choice.
We increased our post purchase survey response rate dramatically since implementing Fairing. We are not relying on email for this specific purpose anymore, but instead all the questions conveniently sit on the post purchase page. Win for our customers as they get one less email into their inbox, win for us as we get more responses and hence more reliable results.
Have used Fairing at a few different places now for both attribution and some more niche use-cases and it works brilliantly for both. High response rates (which means strong data), super helpful support - and the ability to deep dig into responses with a follow-up question is a gold mine.
It's at most a 10 minute setup, but endlessly valuable results.