Improved Contact Form , 234 reviews

Overall rating
4.5
Counts per rating level
  • 76% of ratings are 5 stars
    177
  • 13% of ratings are 4 stars
    30
  • 5% of ratings are 3 stars
    11
  • 2% of ratings are 2 stars
    5
  • 5% of ratings are 1 stars
    11
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and customization. It offers valuable insights about visitors, enabling better customer understanding. The direct contact feature from product pages boosts engagement and sales. It also stores messages as a backup and reduces spam. Many merchants commend the quick and helpful customer support and the free cost is a significant plus.

January 16, 2014

Very easy point of contact for customers. Took me a minute to remember that emails with a weird subject line are actual questions from actual customers and not spam!

Leah B. Boutique
United States
About 6 years using the app
July 9, 2013

I really like this app. Easy to install. Easy to use. Thanks!!

BRANDS FOR KIDS
Australia
Almost 5 years using the app
November 4, 2014

This is exactly what we needed. MUCH better contact form than any others I've come across, and it's FREE! Can't ask for much more. Easy to setup as well.

Thank you!

Angler's Bay Clothing & Apparel
United States
Over 3 years using the app
July 16, 2013

Very easy and fuss-free. Took seconds to instal, then remove my old details page with my email address actually shown and finally send myself a test email. Gives useful info on which pages were visited by the sender too. All good, especially for free!

Soul-Trading
United Kingdom
About 3 years using the app
May 5, 2014

Super easy to use and looks very professional!

Lynch Material Handling - Metro Starsys
United States
About 3 years using the app
Edited June 12, 2015

We get many more contacts than before adding the "contact us" button to the store, and lots of those lead to sales we'd have lost otherwise. It's does the job and doesn't have any monthly limits like some of the other free options.

Naturalistic
United States
About 2 years using the app
August 6, 2013

Very easy to install! I LOVE this APP! Great job whoever built this!

Sand & Sol Swim
United States
About 2 years using the app
July 30, 2013

Was simple to install and setup. But I'm writing this review because I just got the biggest order yet for my store because someone used the contact form to ask a question (which we quickly answered) and they turned around and placed a large order. Customer service counts and this app helps.

Organized Prepper | Getting you prepared for an uncertain future
United States
About 2 years using the app
June 9, 2014

Simple and effective! Love it!
www.theeztechstore.com

The EZTech Electronics Store
Singapore
Over 1 year using the app
May 22, 2014

Great tool- a lot of customers contact me this way.

Xenotees
United States
About 1 year using the app
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