iThink Logistics , 114 reviews

Overall rating
4.1
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants commend this app for streamlining shipping processes, enhancing customer experiences, and offering competitive pricing. They appreciate the reliable pick-up and delivery services, excellent customer support, and easy-to-use backend software. Some merchants reported issues with fetching store orders after integration. The app's timely delivery, even to remote locations, and efforts to reduce NDR and RTO are also praised. The user interface is described as clean and easy to navigate, with a support team always ready to assist. Merchants find the app's services efficient, user-friendly, and beneficial to their businesses.

March 15, 2024

Thanks to Pragati Ji and ITL team. Good And Fast service/fast delivery/all time available for help us. We have key account manager Pragati Ji. She is pretty skilled and can quickly resolve our queries...

Gadget Monkey
India
25 days using the app
March 15, 2024

iThink Logistics redefines efficiency in the logistics industry. Their intuitive platform, unwavering reliability, exceptional customer service, flexibility, and commitment to sustainability set them apart. From seamless operations to timely deliveries and eco-friendly practices, iThink Logistics exceeds expectations. For businesses seeking a dependable logistics partner, iThink Logistics is the top choice.

LAST MILE
India
About 1 month using the app
December 27, 2023

iThink Logistics isn't just a courier company; it's a strategic partner. They've streamlined my shipping process, saved me money, and helped me deliver happy customer experiences. If you're an e-commerce seller looking for a reliable, cost-effective, and customer-centric shipping solution, look no further than iThink Logistics. Give them a try, and I guarantee you'll be writing your own positive review in no time.

The Exotic Jungle
India
11 months using the app
December 25, 2023

India's Top Logistics Aggregator: Competitive Pricing, Excellent Support. After utilizing the services for one and half years, I feel we made the proper choice in switching, thus I'm submitting this comment. Their prices are among the lowest in the industry, their pick-up and delivery services are excellent and have easy to use backend software. On top of that, I want to express my gratitude to Ms. Bhakti for the outstanding support provided for us. Very good assistance. She get in touch with me to discuss the concerns I raised, such as the shipment manipulation, COD remittance. Keep it up.

darjifashion
India
About 1 year using the app
December 27, 2023

Thanks to Bhumika and ITL team. Good And Fast service/fast delivery/all time available for help us. We have key account manager Bhumika. She is pretty skilled and can quickly resolve our queries.

Nivnyaa Fashion
India
Over 1 year using the app
December 27, 2023

Best Service, We are their Customer Since 2 Years and we have received the best service from Ithink Logistics. Managers and all are Very Helpful...

Sockscarving
India
8 months using the app
September 3, 2021

This app interface is very easy to use. It makes our work reduced by half and the back-end team is swift in resolving the vendor issues. Delighted to work with the Ithink team. It is bliss for small businesses.
Thank you

Indianpeacock
India
Over 5 years using the app
April 15, 2021

We have been using I think app for the last 2 years. Both customer service & logistic coordination is great. Another important part is CoD Remittance has been on time from ithink.

Bebaak
India
Almost 5 years using the app
January 13, 2021

Best Logistics Aggregator in India, Competitive Rates, Great Service.
I am writing this feedback after using their service for 2 years and we made the right decisions by switching it Ithink. Their rates are very competitive in the market and Pickup & Delivery are very smooth and especially their NDR offering is the best offering for any E-com Companies.
Last I would Like to thank Mr. Aatif & Mr. Khan for the excellent support we received from both of you.

BUMSONTHESADDLE
India
Over 4 years using the app
February 26, 2021

We are very happy with Dedicated customer support from ithink logistics. All our queries are heard and solved pretty quickly. That's not all. They also take our feedback on how can they improve the service to make it better

Thestiffcollar.com
India
About 4 years using the app