Joy: Rewards & Loyalty Program

We absolutely love this app for our shop! It is one of the few apps that plays nicely with our theme and runs smoothly! Joy's customer service team is extensive and absolutely amazing!! We are extremely happy with their knowledge and efficiency! We'd like to give a shout out to Tiana, Sunny, Hana, Lydia, Liz, Pamela, Tracy, Emily, and Prakash! They have helped us tremendously and we are so grateful for their support! The app looks amazing and can totally be customized to match the look and feel of your shop! We have nothing but positive things to say about this app! It's totally worth downloading!! Thank you Joy...you have brought our business so much JOY!! :D

This app works well. The customer service and support is great. The only issue we ever have is in explaining to customers how to pull up their information but that's not the fault of the app as I find it very easy to use.

I recently updated my store theme and the app stopped working but within 15 min chat with support this got it working again. So yes, I would recommend this app.

I have been looking for a review application for some time and a lot of them charge outrageous prices. However, this application has a great free plan to get you started and as you scale up it won't cost you an arm and a leg either!

The app is completely customisable and easy to use with a great user-friendly backend for you to navigate through, useful help guides and for when you get stuck reach out to their fabulous support team who are always happy to help you!

I love it and my customers love that I can offer them loyalty points for shopping with me over my competitors.

I found the program to be extremely useful, especially due to the exceptional customer service provided by Hana. Her patience was remarkable, as she not only guided me through each step with utmost clarity but also took the time to teach me carefully. Her dedication and assistance were truly invaluable in ensuring my understanding and success with the program.

I chatted with Prakash through the chat help feature.
He was able to help me find a solution to my problem quickly and efficiently.
I appreciate the helpful support!

Easy to setup, works great and integrates perfectly with our store. Thanks to Audrey and Maison from JOY for helping solve a small issue that we could not!

Awesome customer service from Tiana who answered my questions in no time. Great app!

Amazing customer service! Good price.

Lydia & Nolan were super helpful getting some custom code set up in our site to have the app more optimised.

5/5

So far, loving the app! There are lots of options to consider when setting up a program like this and I appreciate the guidance and help I've received from the chat feature. Most recently, Hana, has helped me and was able to answer each question promptly. Hana provided screenshots to help me navigate to the right screens for setting up the options I wanted.

Wow! I can't stop raving about the Joy: Loyalty Program Shopify app! It's been a game-changer for our business. Not only does it work seamlessly, but it's also incredibly user-friendly.

I have to give a huge shoutout to Tiana and Anivia from the Joy tech team. Their support has been invaluable in helping us set up and optimize our loyalty program. Whenever we've had questions or needed assistance, they've been there with prompt and friendly support, guiding us every step of the way. Their expertise and dedication have truly made a difference for our business, and we couldn't be more grateful.