Meteor Mega Menu & Navigation , 273 reviews

Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
    244
  • 3% of ratings are 4 stars
    9
  • 1% of ratings are 3 stars
    2
  • 2% of ratings are 2 stars
    5
  • 5% of ratings are 1 stars
    13
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the aesthetics of both mobile and desktop sites, thus improving the shopping experience. It offers a variety of customizable menu templates, supports multi-region items and currencies, and allows direct linking to any Shopify resource. Many appreciate its ease of use, professional look, and dynamic collection previews. The app's responsive customer service and problem-solving abilities are also frequently praised.

May 4, 2024

It's disappointing to encounter a situation where you're advised to use custom CSS to address an issue, only to discover that it's a paid feature.

Littlecutiepaws
France
Helium replied May 6, 2024

Sorry to hear that you experienced some problems with the app.
We understand your frustration and apologize for the poor way we communicated the free plan's limitations.
For any of our plans, including the free plan, you can still add custom CSS directly to your theme, just not with the app's built in editor.
If you'd like to give us another chance, our support team would be glad to take a look too see if we can help with any issues or bugs you run into.
Thank you for taking the time to leave this review and your feedback has been received and used to make Meteor better.

Edited November 30, 2015

The app does work, however.. it takes sometimes up to 5 hours for the changes to show which can be very frustrating. The support is non-existent. After 3 days no response from anyone. It does work if you're willing to wait to see the results.

Tech note: Here's the easiest way HOW TO DO IT: Make a collection in your Shopify admin for example we'll call it "New Stuff" then make a Menu name in the app call it the same if you like "New Stuff" then either assign products or sub-menus to the menu.
Basically a tree link is what is needed to be done. Now the app will assign a handle to your app menu. Example: new-stuff-#### (#### numbers the app assigns).

To make it work you go to the Shopify navigation and take your top heading and call it "New Stuff" or whatever, then select Web Address > have the navigation title point it to the collection you made with a # pound sign and then menu address from app.

New Stuff > Web Address > /collections/new-stuff#new-stuff-#### (numbers)

Example /collections/new-stuff#new-stuff-1304

Wait for Up to 5 minutes, more like 5 hours sometimes to see it work.

Fifty Shades Of Grey
United States
10 months using the app
Helium replied May 2, 2019

We're sorry to hear that you had a frustrating experience with our app back in 2015. Now that we’re able to respond to App reviews we wanted to take this chance to reach out :)

Our Meteor Mega Menus app has significantly improved over the years and the issues you were running into no longer exist. We've also ramped up support resources to ensure all merchants get a timely response. If you're interested in taking another look we'd be happy to show you around!

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