Overall rating
4
Counts per rating level
  • 74% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 14% of ratings are 1 stars
March 1, 2023

Lay Buys has filled a need for diversity of payment options on our website for over a year now. We've never had any issues with customers struggling to understand the process and whenever I've contacted customer service, I've always received a speedy response. I also love the lack of a monthly subscription.

Some of the reviews here mystify me a bit - the whole point of a lay by is that you're paid in installments by the customer and they don't receive their product till they've paid in full - it's not a credit service. Hence the name 'Lay Buys'. Not sure if this is the right service if that's only what you're looking for. We have both on our site - more options for our customers.

We've been really happy with Lay Buys!

Standing Ajar
Australia
About 1 year using the app
Edited January 7, 2023

Excellent solution for Shopify merchants. Great customer support. Reliable. Efficient. Entrepreneurial. Effective. Also like that PUT IT ON LAY-BUY doesn't charge a monthly subscription fee.

lakhify™, by Isaac Lakhi®
Malaysia
5 months using the app
October 15, 2020

It's not perfect, but it has far fewer limitations that it's big commercial counterparts, and is way easier to get help with.

Kiss Me Deadly
United Kingdom
Almost 6 years using the app
February 5, 2018

Lay-Buys is better than SLICED BREAD! :)

Constantcashcollection
Philippines
Over 5 years using the app
October 14, 2020

I've had this app running on my store for several years now. It offers our customers a lay-buy solution to manage their cash flow. We have some customers who prefer this payment option over a buy-now type option and I like being able to support them in that.

Modern Rascals
Canada
Over 5 years using the app
April 19, 2016

LAY-BUY has been one of the best decisions we have made for our eCommerce store. We sell high end designer formal wear and offering Layaway through LAY-BUY has helped save many abandoned carts and offer the ability to afford a gown with online payment plans.Getting started is painless and within minutes you can accept LAY-BUY orders.

Not to mention, the team at LAY-BUY are exceptional, especially Warrin. We always get a quick response and they are more than willing to assist with installs, questions and possible new features. We have tried the other Shopify Apps that provide this same service and LAY-BUY is the best one yet!

Rsvp Prom And Pageant
United States
About 5 years using the app
Edited October 15, 2020

Edited 10/15/20:
There aren't a lot of apps I would come back three times for, but Lay-Buys has been a favorite of ours for a long time now (see below). Our customers love it, it increases our average order size, and it costs us NOTHING, ever. I can't recommend any app more, so I've come back to let readers know that we've been using it since 2016 and find it crucial to our success and growth. You have nothing to lose and everything to gain by installing this one for your customers! Edited 1/25/18: We've been using this app for 18 months now, and it has increased both our sales and our cart size very noticeably. We currently have over 24 orders on the Lay Buys program, which shows how much customers appreciate it! Many of these orders are from repeat customers who were very happy using it the first time and have come back for more collectibles, using it again to help budget those larger purchases. I see a couple reviews stating that the app slows down page load, but it does not slow down loading on our site, so perhaps they're mistaken about the cause of their slow load? We've had no issue with the app's operation, and it remains one of our most valuable add-ons to our Shopify site in terms of increased revenue. We've contacted Lay Buys support a few times with questions or to request tweaks to the app and Warrin always responds promptly with the help or feature we've requested. Truly, we couldn't be happier! And all this comes at zero cost to us, and very little cost to the customer? It's a huge win all around! Original review was in 2016:
I waited to write this review until we saw a completed transaction using it. Our first use was a $900+ purchase, and it went smoothly for both the customer and for us. We both received notifications every step of the way, and she received a notice a couple days in advance of the monthly payment date so she knew when it would be coming out. That's perfect. When the final payment was made, she got a thank-you, and we got notice that the order was completed and can now be fulfilled. With no charge to the merchant (how refreshing!) and a minimal charge to the customer - less than one percent, this app has jumped up my favorite list quickly! Eleda Towle
Triple Mountain Model Horses
www.TripleMountain.com

Triple Mountain
United States
Over 4 years using the app
October 14, 2020

This app is the best thing ever customers are not scared to use it because if they miss a payment it doesn't cost them loads in fees. I love it as it gives my customers that option to make larger purchases and pay them off. I can very very highly recommend this and the tech support is amazing too
I rate it 10/10

OTP Terrain & Miniatures Off The Print Gaming
Australia
About 4 years using the app
September 14, 2021

This is a great app its easy to set up and works well. Support is awesome and quick turn around time to answer any questions or help.

MILINAT.COM
Australia
About 4 years using the app
October 14, 2020

The Lay-Buy system enable's my customers to buy their collectibles with a fair payment plan. I have some customers that use this as their exclusive method of acquiring their collectibles as they are not credit card users or prefer this type of "layaway" program vs a financing program. The Lay-Buy service automates the PayPal subscription service in a fully integrated method for my shop. More sales and payment convenience is perfect for both me and my customers.

Pop-O-Loco
United States
Over 3 years using the app