Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its simplicity and automatic data syncing between Shopify and QuickBooks. It's praised for managing inventory and importing sales data efficiently. Merchants highlight the excellent customer service, particularly the live chat feature. Despite occasional syncing issues, the support team is quick to resolve them. The app is favored for its time-saving capabilities and streamlined workflows.

May 1, 2024

I was running into an error and thought of rectifying it alone. But Nick came to the rescue and resolved everything in the "nick" of time. This worked great for me because there was no hassle, no time constraints, and it was done so quickly I'm back to working as usual. I'm so grateful for this chat feature.

Thanks Nick!

Zados
Oman
Over 3 years using the app
May 2, 2024

David did a great job finding out what issues I was having and quickly fix the issue! I seem to have this issue every month but the chat feature is quick and painless. Thanks David!

Blue Dahlia Designs
United States
Over 2 years using the app
May 2, 2024

Awesome integration. Ronnie did the magic and helped integrate data from the past as well. Super helpful instructions throughout the process. Made the whole accounting reconciliation part so easy.

Excellent customer service and exceptional product!

ILED MENUS
Canada
Almost 5 years using the app
April 24, 2024

We've been using this app for several years now so have faced several issues that I would describe as normal given the volume we do. What really makes this app outstanding is their customer service. Troy in the CS department is responsive, personal and persistent towards making sure problems get resolved, these days that type of help is impossible to find.

Scale Motorsport
United States
Over 2 years using the app
March 25, 2024

I've been using this app for a year now since my client moved their online shop to Shopify. It works very well and considering the tens of thousand of sales being brought across I get minimal amounts of errors. On the rare occasions that I've had to use support I've also found them very helpful and get any problems I've had sorted very quickly. I particularly want to mention Nick who helped me out this morning with a syncing issue.

Baby Elegance
Ireland
Over 1 year using the app
April 11, 2024

I was having issues with our sync between Shopify and Quickbooks. The online chat help was so useful and Sherwin was able to answer and solve my problem quickly and effectively. I was able to get back to work in a short amount of time.

Twisted Creek Apparel
Canada
About 3 years using the app
March 11, 2024

David solved the problem I had been dealing with for the last month quite quickly... and then even found an additional error that I needed to correct. Very happy,

Voyage Comics
United States
Almost 3 years using the app
March 28, 2024

This app is exactly what we needed to integrate our shopify sales into our QBO accounting. When I had an issue, I reached out the support chat and Sherwin immediately was able to resolve it and explain how to avoid future problems. A few days later, I had a question and Dean from support was awesome too. So glad to have this for our small business!

Beach Pebbles Direct
United States
Almost 2 years using the app
April 9, 2024

Spent some time with Ben assisting me today. He was helped to get us up and running again after a a period of down time. Ben was very courteous and professional, he made my day!

Equine Leg Magic™
United States
About 2 years using the app
April 15, 2024

I have been using QuickBooks for a couple years but faced an issue a few days ago I could not figure out how to solve. I used the support via live chat today and had it addressed through great service from Dean. He was knowledgeable, attentive and quickly understood and solved the issue. I am usually skeptical about using live chats but have to admit this was very good.

MaCae
United States
Over 1 year using the app