Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its affordable, user-friendly subscription management and customization features. It's praised for handling complex subscription needs, adapting to various business models, and supporting international currencies. Merchants have gained new subscriptions through the app's checkout process and value its alert feature for updating subscriptions. The customer support, especially from Sinchain, is noted for its quick and efficient responses. It's recommended for businesses new to Shopify due to its cost-effectiveness and functionality.

April 17, 2024

Really enjoy the option to have subscriptions for my products, especially useful for those who need a recurring supply. The support is very quick to respond and aid with customization as well.
I enjoy that it will alert you to "Update" subscriptions should a product change with a previous subscription attached to it.

MoonMaid Botanicals
United States
6 months using the app
May 8, 2024

This app is an excellent starting point for implementing a subscription model on your e-commerce platform. The support team is outstanding! I had of course a couple of issues I think they are still growing so, normal but always very reactive and understanding, ready to help.

Nunuū
Mexico
About 1 year using the app
May 20, 2024

This subscription app is first of all really good, well built by default but I required some special additions to be made - recurpay went all out, and by all out I mean it!

They redesigned basically the entire system, removing certain things I asked for, adjusting the app perfectly to my liking (even editing there code) just so I was satisfied.

If you need a subscription app, it's a no brainer. The support is unparalleled - I've never seen such dedication EVER with anything I have purchased/dealt with.

10/10

UltimateRoller
United Kingdom
2 months using the app
May 7, 2024

This app and Sinchain have been fantastic! Lots of customers signing up and when I needed to adjust wording, Sinchain was all over helping! Great app, great services!!!

ästhetik skincare
United States
9 months using the app
May 6, 2024

Best platform I've found. I looked at almost all the subscription app partners for shopify and they are by far the best. Their support is wonderful and they were able to easily help us with customizations. Best value and customer journey. Thanks Recurpay!

The Bubble Factory
United States
5 months using the app
March 19, 2024

It's working well. It does everything I want. I've even gained subscriptions from the Checkout process, which is great. Support have been very obliging too. Thank you Sinchain!

WPop: Wholesale Prices
Australia
Over 1 year using the app
April 15, 2024

Excellent. the app itself is easy to understand and use and the support is really quick(far more better than other apps) and helpful

pidan
Japan
7 months using the app
February 13, 2024

Very good customer service!! Insane response speeds, able to help in many different ways. Will continue to use this subscription service and think it is the perfect one for starting on Shopify/Growing brands. Other subscription services seem overpriced if you are starting out. 5/5 so far - they will help you solve almost any issue.

Semveta
United Kingdom
10 months using the app
May 23, 2024

Received instant help with my problem and was resolved just as quick.

MD Nutritionals NZ
New Zealand
4 months using the app
May 17, 2024

Outstanding customer support. Easy to use. I would highly recommend!

The Doxie Boutique
United States
About 1 year using the app