Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 3, 2024

This app is amazing and the support is excellent. We required a better way to carry out our Customer shipping returns and these guys built the customized return flow in less than a week. The return portal looks decent and highly configurable. We were having problem with return zap earlier which was carefully done by the team.

losangelesapparel-eu
United States
6 months using the app
May 1, 2024

Love this auto return app ReturnX, for managing returns and exchanges! The customizability it offers is top-notch, allowing me to tailor the return label and auto refund features to fit our store’s specific needs perfectly. The easy return process is a hit with customers, and the support team is stellar—always ready to assist with any queries or tweaks. Highly recommended for anyone needing a robust solution for returns and exchanges with excellent support!

Proud Angeles
Saudi Arabia
9 months using the app
April 6, 2024

I needed to make changes and chat helped me right away. Amey did all the work and I didn't have to wait long. I'm quite grateful. I tried other Return and Exchange Apps and they were all quite complicated. Return X is the easiest and I'm on the Free Plan. This works well, also.

Shop Cailey
United States
26 days using the app
May 10, 2024

Amey from customer service is the Best, he is super helpful in guiding me with the set-up. Thanks Amey

A.A.Y FASHION
Netherlands
6 months using the app
February 26, 2024

This app is everything you need!! saved me alot of time when it comes to customer service reps manually taking return/exchange requests.

Also looks very clean

+

THE STAFF IS AMAZING, will help you through everything and make sure you're happy - very quick at adding/changing feature requests too

HAYA | US
United Kingdom
About 1 month using the app
March 4, 2024

The support is excellent. We were requiring some customization on our app and the team got it done quickly. With Delhivery smooth integration and automated return workflow, my whole return journey is streamlined.

VUDU
India
About 1 month using the app
April 25, 2024

This auto return app is amazing for managing returns and exchanges. Their assistance in integrating DPD, Royal Mail, and Shippo has been invaluable. Our team loved the customisability this app offers. They really listen to our problems and work proactively to solve them. The easy return helps my customers get return labels in no time. I love the return portal design and its customisability. The support is fantastic and they really like to work closely with their clients which is very useful in our industry.

Reprimo
United Kingdom
7 days using the app
January 30, 2024

This is the first time I've left a review for a Shopify App, but I feel like I have to. The team here is made up of true experts who listen to their customers. I made several suggestions to help their software work better for merchants, and they agreed the changes were made in like 1-2 days. It's just unreal, honestly. They deserve much more and will go a long way with the attitude to make the best software possible.

The Tib Bar Guy
United States
3 months using the app
February 27, 2024

Easy to use solution with super nice support team. You must try it

Panafrica
France
3 months using the app
May 8, 2024

By far the easiest app to setup! We've tried other Return/Exchange apps but none have come close to the ease of this app.

Customer Support is AMAZING, quickly answering any questions we had and assisting with a few changes and clarifications we needed.

Get Flocked
Australia
About 2 hours using the app