Signifyd‑Chargeback Protection , 159 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its robust fraud detection and chargeback protection. They appreciate its accuracy in flagging fraudulent orders and its guarantee feature that reimburses for chargebacks. The user-friendly interface provides detailed sales and customer data. The customer service is responsive and the pricing is deemed fair for the value provided. The app integrates well with Shopify and is suitable for all business sizes. Its automatic transaction approval or decline based on fraud detection saves merchants time.
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Simply the best in class for chargeback protection and support.
they take care of you instantly had the app for 6 years now! recommended! if you have any issues they will respond on a timely manner.
Just a great service. We started with the on-demand plan, and recently upgraded to the "Complete" plan. They've come through for us on every chargeback, although though we don't get very many. We can't compare it to other such services, since we haven't ever used such before, but they're great, and stellar customer support too (Tony being a standout).
Revenue new markets
Signifyd was instrumental in our ability to launch in new markets given their ability to ensure we processed only clean transactions. Fraudulent international transactions was a major concern for us given the decreased searchable customer data compared to our domestic home base. Signifyd’s impressive database was able to find rich data sources on even the most remote of customers, giving us peace of mind knowing we were not about to ship to international identity thieves. KhalsaKirpans.com
Chargebacks, less chargebacks
We sell jewelry at thekhalsaraj.com, and chargebacks can severely hit our bottom line. With Signifyd’s service they provide an analysis for all of the data they provide, explaining why you should or should not accept a transaction. With alerts notifying me such as an email that has previously been tied to a chargeback or making our team aware that a credit card was issued out of country, our ability to monitor our transactions with data you simply cannot find anywhere has become razor-sharp!
TheKhalsaRaj.com
The Signifyd team is very personable and easy to contact if you need to make any updates to the way they interact with your store. They strive to set up quarterly meetings to know what is coming with your business so they can prepare to support you adequately. I've been thoroughly impressed by all of the interactions I have had with their customer care team.
Signifyd has been great for us. They manage all our chargebacks, which frees up our time to focus on what we do best. Overall has been a great experience.
We have work with credit card processors prior. However, with the guarantees and superior service. We would recommend this company, very highly. Thank you and thank you Mark. Keep up the great service.
I had a order they guaranteed result in a chargeback It was only my 16th order with them and for a fairly high amount $529.66 but they approved the claim within 2 Hours and reimbursed me within 24 Hours. Incredible !
GREAT APP BEEN USING IT FOR OVER A YEAR NOW AND IT HAS SAVED ME FROM A LOT OF HEADACHES WITH CHARGEBACKS.