TaxJar Sales Tax Automation , 118 reviews

Consider this review a serious caution. I wish it were possible to rate this app with zero stars. The support team is virtually non-existent, and on the rare occasion you do receive a response, it's clear they lack any real understanding of their own service. We're currently paying $349 monthly for the Pro plan, which is set to increase to $499 next month. Additionally, they fail to offer SST service as they aren't a certified service provider, which is concerning given the seriousness of sales tax compliance and the risks associated with non-compliance. I strongly advise avoiding this service.

Horrible Support. Based in India. Canned Responses, Zero interest of helping you resolve problems with THEIR APP.

AWFUL. HORRIBLE. DO NOT USE THIS APP!!! We've been using for about 4 years but now, Support is worthless ever since they were acquired by Intuit. It literally takes weeks to get an email reply. Stay away!!

TaxJar provides a very simple service that saves me hundreds of dollars a year. Now I don't worry at all about filing my sales tax. Huge headache alleviated.

Great app. Paying sales tax and getting it organized is one of our least favorite things to deal with. Tax Jar simplifies it perfectly.

This is very useful for me. It integrates with Shopify, Etsy, and Amazon - all places where I sell online.

I had a terrible time last year trying to deal with sales tax. This very straightforward program has made the whole process so simple!

I was able to install it and see the math in less than 15 minutes.

Pretty bad. A migration issue resulted in an overpayment of my taxes by thousands in one state and they are now not responding to my emails.

It sure takes a load off of calculating taxes for California. It's a bit pricey for having just one nexus maybe, but a lifesaver in general.

Thanks from all of us at https://revivserums.com -- none of us like to do accounting work!

missed tax payment ... showed them and they said they could file it in 6-8 weeks-- oh and I got a late fee

I’ve been a customer for years. Needed support last week and no one is there to help me. They won’t get on the phone with you unless you’re on the $349/mo plan. Will change to another app!