Reviews (119)

Overall rating
3.1
Counts per rating level
  • 61% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 28% of ratings are 1 stars
March 29, 2019

At $50/month, it did show me where I have economic nexus. After several months of $50 charges, I find out that they are delaying Auto-file as an option, but offer no concession in the meantime. I feel that the app isn't worth it just for the data, as I was sold on the auto-file option (at additional cost).

This data isn't helpful without auto-file, so do your homework before signing up. You'll ...

Out of Darts
United States
2 months using the app
June 23, 2018

Great app but working with limited marketplaces - No good enough for me.

Stc Watches
United States
About 2 months using the app
May 22, 2023

Support is AWFUL. Literally my 2 year old son can help me more with this app than their own customer support....

Apparalel TEST STORE
United States
5 days using the app
January 6, 2017

Taxjar's advice on state taxes is inconsistent with our Accountants. Taxjar seems to only want to find ways to charge their customers versus looking out for their best interests.

Qt Modern House Numbers
United States
4 days using the app
July 19, 2017

I file sales tax quarterly. I tried this app to compare its results to my manually-generated Q2 report -- but TaxJar's trial period is limited to 60 days. TaxJar's support staff expects me to manually generate a phony 60-day sales tax return so I can compare my results to their app. That's not going to happen. Why won't they allow a 90-day trial import? No reason I can see.

Also, the app's ...

Mparts2
United States
1 day using the app
Edited June 20, 2019

Don't even bother. I installed the app and had a question about missing order information and went all over trying to find out how to fix this, but no real step by step info was provided, even checked Youtube. I needed help with a deadline approaching, but after 2 whole days wait, no response. So there is no support for an app that costs $19.00/ month? Don't bother calling either, the message ...

glam up gear
United States
About 20 hours using the app
October 23, 2023

I could not currently recommend this service. There has been no support and it is extremely difficult to reach out and get help. I've additionally been charged for a service that I canceled. Hoping to see improvements in the future.

Colleen Annalea
United States
About 2 hours using the app
September 3, 2013

Original review:
Only designed for US shops.
Not a problem per se, but it would be nice to see it mentioned somewhere, instead of having to install it to discover this :(

Edit:
Mark promptly update the app description to say that only domestic US shops are supported, so kudos for the quick response, and I've modified my rating accordingly.
However, I should say that have not been able to test the ...

Raging Heroes
France
4 minutes using the app
January 14, 2014

Didn't work for me. The app wouldn't pull in any of my sales.

Banjo Studio
United States
16 minutes using the app