TaxJar Sales Tax Automation
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TaxJar helps businesses manage sales tax compliance by automating sales tax calculations and filing.
Paying taxes is a critical part of managing your e-commerce business, but doing it right is complicated. TaxJar does the heavy lifting for you by automating your most tedious tasks, like accurately calculating sales tax rates, classifying products, and managing multi-state filing. Stripe acquired TaxJar in 2021 to help businesses better manage tax compliance. TaxJar and Stripe Tax are two separate products that address unique tax needs.
- Economic Nexus Insights
- Sales Tax API
- AutoFile
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Amazon
- Etsy
- PayPal
- Square
- Wal-Mart
Categories
Liability tracking
Tax calcluation
Registration
Reporting and filing
Pricing
Choose the plan that best fits your business.
Starter
$39 / month
Features
- Up to 200 orders.
- Reporting and filing requirements
- Simple CSV import
- Email support
- 2 Free AutoFiles per year
30-day free trial
Professional
$99 / month
Features
- Up to 200 orders.
- Economic nexus dashboard
- Email support
- 4 free AutoFiles a year
30-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (77)
We are currently being audited by the Florida Department of Revenue because TaxJar had been filing our sales tax returns incorrectly. When we contacted TaxJar about the issue, their team acknowledged that they were aware of the limitation and told us that a feature to address it was still being developed and might become available in the future.
We were never notified of this issue beforehand, despite its potential consequences for our business. The lack of communication and accountability has been extremely disappointing. For a service responsible for tax compliance, this is completely unacceptable.
Hi there,
Thank you for sharing your experience. We’re sorry for the frustration and concern you’ve described, especially while navigating an audit. We understand how important accurate filings and clear, proactive communication are, and we’re sorry you were left without the clarity you needed.
Our team is working to improve this experience. In the meantime, we’re here to help. We’ll be reaching out directly by email with steps to help you navigate this issue and to answer your questions.
Thank you again for bringing your concerns to our attention and giving us the opportunity to help.
TaxJar
Extremely disappointing support. Long response times, missed meetings, and our point of contact stopped responding altogether. We couldn't rely on them for our business and decided to move elsewhere.
Hi there,
Thank you for taking the time to provide your honest feedback regarding TaxJar. I’m sorry to hear you had issues with getting customer support from our team.
At TaxJar, we always want to put our customers first, and I apologize that in your experience we fell short on that promise. I’m sharing your feedback with our team so they can ensure this issue does not happen again in the future.
If you’d like to talk more, please feel free to reach out to marketing@taxjar.com. Thanks again for the feedback.
TaxJar
Do not use this app. Is the worst customer service experience when you need anything from them. In addition to that, if you mark your customer in your store as exempt, Tax Jar won't take this and will file ignoring this. This cause that you'll have to file an amendment with each State and eventually you'll loose money. Don't use this app. it doesn't do the job as expected.
Do not use it.
Hi there,
Thank you for taking the time to provide your honest feedback regarding TaxJar. I’m sorry to hear you had issues with customer exemptions.
At TaxJar, we always want to put our customers first, and I apologize that in your experience we fell short on that promise. I’m sharing your feedback with our team so they can ensure this issue does not happen again in the future.
If you’d like to talk more, please feel free to reach out to marketing@taxjar.com. We’d love the opportunity to talk through this with you and make it right.
Thanks again for the feedback,
TaxJar
Support
App support provided by TaxJar.
Resources
Launched
August 28, 2013
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