Reviews (119)

Overall rating
3.1
Counts per rating level
  • 61% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 28% of ratings are 1 stars
October 6, 2018

Love TaxJar! All I have to do is set it up and review before they file my sales tax paperwork. Makes my life easier

Lucky Bastards Club
United States
Over 4 years using the app
November 14, 2017

TaxJar has always been our sales tax solution program. At first, we were just using the program to calculate the tax for us, that worked great till the business started to grow to the point were filing them manually was taking an eternity, or so it felt. So, when they came up with the auto file feature, we measured how much time this was saving us and how much it costs ... it has been the best cost-for-value transaction we have ever made. Specially with states like California where you have state, county, city and specific programs that you have to account for on every transaction. Wow, if you aren't using this program ... YOU SHOULD!

Stretch Is Comfort
United States
Over 4 years using the app
March 31, 2017

I seriously don't know what I would do without Taxjar! We also have an Amazon store and the taxes for the different states, counties and cities are an absolute nightmare! I did our home state taxes for a few months and spent so much time on it that it was a no-brainer when I found Taxjar to take care of this for me.

Their customer service is excellent and I cannot tell you how happy I am for having found them. Just DO It!

Smitcollc
United States
About 4 years using the app
Edited August 22, 2024

Support can't tell me why the total sales in one county do not equal the sum of sales in three cities located within that county. I'm just getting cut and paste replies that suggest I should inquire with my state's DOR. My return is being flatly rejected because of their faulty calculations. How could the state have an answer for Taxjar's unacceptable numbers? They've basically shrugged their shoulders literally telling me that Taxjar uses 'lots of tax logic'.

Tulsa Body Jewelry
United States
About 4 years using the app
June 17, 2014

Sales tax in Texas is fairly complicated to calculate since each county and city has different rates. TaxJar has made it incredibly easy to figure out how much I owe every three months. I'm able to file them quarterly in less than 10 minutes each time.

Texas Humor Store
United States
Almost 4 years using the app
June 18, 2014

Fantastic Application. We're so happy to have found this app. It is an absolute must to keep your taxes under control. We're in California where sales tax is extremely confusing and complicated but TaxJar makes our lives easy.

MVMT Watches
United States
Almost 4 years using the app
November 17, 2017

TaxJar makes paying sales tax extremely easy and hassle free. The customer service is why I'm taking the time to leave a review. A few months back our State Department of Revenue made an error that resulted in an incorrect payment. I notified TaxJar and they took the time to contact them and solve the problem. I really appreciate TaxJar going above and beyond to help a small business function. I would recommend them to anybody with an ecommerce business!

Sheephead
United States
Over 3 years using the app
December 28, 2015

Great app!! This app definitely takes the stress out of sales tax.

Unbreakable Dames Inc
United States
About 3 years using the app
October 19, 2021

Helped with NOTHING! NO HUMANS TO HELP WITH SETUP - "Fix Issues" is a popular link title they throw around the dashboard but when you click the link it doesn't take you to anywhere to actually resolve the issue.
Says I need to upgrade to another tier or switch to annual billing BUT GUESS WHAT? there's NO WAY TO SWITCH to annual billing!!!! So frustrating! SAVE YOURSELF THE HEADACHE, DITCH THIS APP AND FILE YOUR STATE TAXES DIRECT.

A Southern Lifestyle Co.
United States
About 3 years using the app
August 12, 2016

TaxJar makes sales tax reporting and filing astonishingly easy. The time TaxJar saved me was worth every penny. The team has been incredibly helpful from CEO down to customer service and great to work with. Thanks for creating such a great process!

Care Wear
United States
Almost 3 years using the app