Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient search and filter function, customizable interface, and seamless integration with large catalogs and other apps. The responsive support team and built-in analytics feature are also highly valued. The app's AI and merchandise Promo features are noted for boosting conversions and sales. Merchants commend its user-friendly interface and easy setup.

May 14, 2024

Not the most intuitive user interface in the backend. Frontend is great though.

The support is very good, but not too fast response time.

Modtryk
Denmark
Almost 3 years using the app
Searchanise replied May 15, 2024

Thank you for sharing your experience! We're delighted to hear that our app has been helpful for you. We're constantly striving to improve our services, and your input is valuable to us. If you have any suggestions or additional feedback, please feel free to share. We're here to help!

Best regards,
Searchanise team

April 23, 2024

Generally works excellently at a great low cost. Sometimes I've needed some help setting up more detailed functions, but the support team have been helpful at all times

Goddiva
United Kingdom
Over 2 years using the app
Searchanise replied April 25, 2024

Thank you for your positive review! We're glad to hear that you find our app excellent and cost-effective. We're delighted that our support team was able to help you whenever needed.

If there's anything specific you'd like to see improved or any additional features you wish for, feel free to share your thoughts with us. We're committed to enhancing your experience.

Best regards,
Searchanise team

Edited April 29, 2024

I had an issue with the product view, and they quickly contacted me and resolved the problem. Excellent support service. They're my lifesavers! Thank you very much.

Quick Informatica S.A
Argentina
Almost 2 years using the app
Searchanise replied February 7, 2024

Thank you for sharing your experience with us! We're glad to hear that our support team was able to assist you promptly and effectively in resolving the issues you encountered during setup. It's great to know that the app is now meeting your expectations and working well for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Best regards,
Searchanise team

December 14, 2023

Searchanise is a great app for searching and filtering on your Shopify store. They offer outstanding support and gladly help with any potential issues that may occur.

Heppo.com
Sweden
7 months using the app
Searchanise replied December 17, 2023

Thank you for your positive feedback! We're thrilled to hear that you find Searchanise helpful for your Shopify store. We appreciate your support.

If there's anything specific you'd like to see improved or any additional features you wish for, feel free to share your thoughts with us. We're committed to enhancing your experience.

Best regards,
Searchanise team

May 18, 2024

5 days trial gone: The app works stable, and the theme is not broken.

Positive:
- well designed, with a hundred settings, admin panel comfortable to use both on mobile and PC.
- great analytics. It gives more information about internal search performance than native Shopify reports

Negative:
- support is dead. except autoresponder no answer for 4 days.
- Filters in the collection you can't use because the app automatically switches to some weird collection design. And there are no settings to change it. So I can't disable the native Shopify search and filter app
- Integration with Langify does nothing
- Integration with Ryviu does nothing
- a high price for use. without support, it can be less $15 monthly

ProstoPrelest
Ukraine
Edited July 13, 2023

Ilya P. was very helpful, nice and quick with my requests. However, I wish the app itself was more user friendly with CSS modifications. Just to change the button color of the search results required CSS code from the support team instead of having a better UX. In general a good app.
Support is very quick at least.

Easy To Grow Bulbs
United States
Over 6 years using the app
Searchanise replied January 28, 2023

Thank you for taking the time to share your experience with our app! We appreciate your kind words and we are happy to see that you find our product helpful.

We are also grateful for your feedback on your UX with our admin panel. We are always glad to receive it to make our app even better.

Feel free to share more improvement ideas via email at feedback@searchanise.io. It would be super useful for us!

Best wishes,
Searchanise team

July 2, 2015

Great customer support! I love the seamless integration into the store, but look forward to a release on search analytics :)

Naiise
Singapore
Almost 6 years using the app
Edited June 17, 2022

This is ***** starts - Great service from Roman A. He helped quickly and good. Very nice and now my shop works as i want it with the app :) This is ** stars. I asked the support for help to see if i get most out of the app or not. My concern is that I have not used it to the fulliest. Support (Not Roman, but another) just sent me a link to an article.

Dinluksus.dk
Denmark
Almost 5 years using the app
Searchanise replied June 17, 2022

Hello,

Thank you for taking the time to share your feedback. We appreciate it a lot!

Regarding your negative experience with our support team, we are sorry about it! As far as we see, after that our team redeemed ourselves by a more detailed answer. We hope it was more useful for you.

Please do not hesitate to reach out to us again. We will do our best to help.

Best wishes,
Searchanise team

Edited June 12, 2019

The app is good and integration is pretty good too. Need more features to give freedom to the user and flexibility for collections sorting. Needs also a better pricing plan. Definitely.

GIANNOPOULOS.GR
Greece
Almost 5 years using the app
September 14, 2018

User friendly. Helpful staff. However, I wish there was a way to organize the search categories manually. That's the biggest downfall I see at this point. Also, I wish I didn't have to manually go in and put in all the synonyms for the key words. This is probably inevitable and can't be done automatically but I just don't have the time to do it well. That's all for now. I'm happy with the app. THANKS.

My Wonderful Walls
United States
Almost 5 years using the app