Reviews (27)
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Easy to set up, their customer support was super helpful and quick to jump in to assist. Thanks!
Thanks so much for taking the time to leave a 5-star review. I'm really glad to hear you found the app easy to set up and that our customer support was helpful and quick to assist.
We appreciate the feedback!
Our website is based our of CA, we got sued from a blind person and realized this app didn't protect us. Maybe I was misinformed of what the app would or would not do.
Kaspars is extremely helpful and fast in response, highly recommended, we were using another app but so glad I switched to this one :)
Thank you for the wonderful feedback! It's comments like yours that make our work worthwhile. I'm delighted you're finding value after switching to Accessibly. We're constantly improving our app, so please reach out anytime if you have questions or need assistance with any features!
Very happy with the app, especially the quick and responsive customer support! Easy to use and easy to install
Thank you so much for your kind words and the 5-star review! We're thrilled to hear that you are happy with the Accessibly app and that our customer support has met your expectations. Our team is dedicated to providing quick and responsive assistance to all our valued users.
We're delighted that you find our app easy to use and install. Accessibility is at the core of what we do, and your satisfaction motivates us to continue improving our services.
Thank you for choosing Accessibly!
Does exactly what I need for a fair price! Straight forward and I didn't feel ripped off like some of the other apps. This offers great accessibility with customizable colors and positions. The installation was easy and walked me through setting up my own accessibility statement page. Thanks for making this a no-brainer for us! You earned the 5-stars!
Thank you for your kind review! Always a pleasure to help merchants out.
Fantastic app and customer service. I had a special request that they handled for me quickly. I highly recommend this app for your ADA needs.
Thank you so much for your fantastic 5-star review of the Accessibly app! We greatly appreciate your kind words and recommendation.
We're thrilled to hear that you had a positive experience with our app and customer service. Your satisfaction is our top priority, and we're always here to assist you with your ADA compliance needs.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Once again, thank you for your support and feedback. It means a lot to us.
Great experience with this app. User-friendly UI for both mobile and desktop and helps our website achieve Accessibility requirements. The support team is amazing with their hands-on assistance for any issues that come up.
This app is worth every penny. Not only does it provide the functionality that every website needs, but their customer service is beyond amazing. I submitted a question regarding the app and received the most detailed responses explaining to me what the app does, what it doesn't, and ways to maximize it. Sharing what I learned: Based on the published Web Content Accessibility Guidelines (WCAG), this Accessibly app can help your website achieve compatibility. Also learned that you should scan your website using this ADA compliance tool—https://wave.webaim.org and fix the errors. Such a great app and the most helpful customer service. Highly recommend!
Dermasuri team, thank you so much for your wonderful review! If there is anything we can do for you, let us know!
All options work great and very easy to implement. Support staff was helpful with my questions. Recommend.
Hi there Shop I Love NY,
Thank you for the great review! We are happy to help you. Do not hesitate to reach out to us in case of other questions!
Widget is extremely unattractive, large and obnoxious. They make you upgrade just to adjust the size of the widget, so if you have a chat widget (which most of us do) your customers will ironically have zero access to crucial elements on your website because there will simply be no screen space left. Really goes to show you these people don't give a damn about the site owners, or the disabled users this app is supposedly intended to help. I would highly suggest finding a better solution that doesn't give you a terrible product and then ask you to upgrade just to get something that is tolerable at best. *I never said the widget covers the chat, I said it is obnoxiously HUGE and leaves zero screen space on mobile devices for websites that ALSO HAVE A CHAT WIDGET - which is 99.9% of websites. It is completely obvious you have made this widget this large purposely so that people will pay you more money to edit the size of it. If you can sleep at night doing crap like that, do you. I'll be looking for another accessibility solution ASAP.
Hi Sauce Warehouse team,
We are sorry for your experience with our app. In the case where Accessibly is covering your chat, you can change the placement of the widget on the $5 plan, so no need to upgrade there. There are 6 different placements available. Do not hesitate to reach out to our support in case you need help in the future!
