
AE: Order Editing & Upsell
- Pricing
-
Free
- Highlights
- Use directly in Shopify admin
- Rating
- 5.0 (63)
- Developer
- Account Editor
Featured images gallery

Account Editor empowers customers to edit orders post-purchase, reducing support tickets.
Account Editor App is an all-in-one self-serve tool that empowers customers to instantly edit their orders after purchase-no support tickets required. From updating shipping addresses and item quantities to fixing order mistakes, Account Editor helps Shopify merchants streamline post-purchase management while enhancing the customer experience. With built-in address validation and automated customer notifications, it reduces delivery issues and keeps shoppers in the loop every step of the way.
- Let customers instantly edit orders — shipping address, quantity, or corrections
- Suggest and validate addresses to avoid delivery issues.
- Send real-time email notifications to your customers & staff when edits are made
- Eliminate support overhead with a seamless self-serve flow.
- Connect with Shopify Flow to trigger automations after order edits.
- Highlights
- Use directly in Shopify admin
Languages
English
Works with
- Customer accounts
- Shopify Flow
- Checkout
- Thank you page
- Order Status page
- New customer account
- Flow
Categories
Order updates
Order management
Customization
Offers and recommendations
Pricing
Ultimate
Free
- Unlimited Order Edits, no restrictions.
- Custom Order Editing Timeframe
- Advanced Editable Fields
- Smart Cancellations with Restocking Fee
- Dynamic Upsell Rules, no revenue limits
- Shopify Flow Actions for more controls
- No Hidden Fees – Enjoy full transparency
All charges are billed in USD. See all pricing options
Reviews (63)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Our customers love the convenience of making changes to their orders, whether it's updating their address, adding new products, or any other changes. This flexibility has not only enhanced the customer experience but also significantly reduced the number of support tickets we receive.
The Account Editor App has made managing orders much easier. My customers can quickly update their orders, change quantities, fix addresses, or make other changes without contacting us. Setting up the app was simple, and Alan from the support team was really helpful throughout the process. If you want to make things easier for your customers and improve how you handle orders, this app is a great ...
The layout of Account Editor is clean and intuitive, making it easy to find what I need without any hassle. It’s definitely improved my workflow and saved me a lot of time
Initially, we used to receive a lot of order cancellation requests, which was time-consuming for our team to handle. However, with the new feature allowing customers to manage cancellations on their own, the number of support tickets has significantly reduced, saving us time and improving efficiency.
I highly recommend this app! It has been incredibly helpful in stream lining our processes, in allowing our service team to save time by automating orders, edits, and cancellations. This has freed up time to focus on other important tasks, ultimately improving our overall efficiency and customer experience.
Support
App support provided by Account Editor.
Or visit their support portalData access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, gift cards, Online Store
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Edit customers
Customer data
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Edit products
Inventory, product listings, products, publications of products on sales channels, or collections
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Edit orders
All order details for the last 60 days, assigned fulfillment, merchant managed fulfillment, shipping information, third-party fulfillment, or order edits
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View and Sync Discounts
Discount codes and promotions
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Edit gift cards
Gift cards
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Edit your Online Store
Checkout page
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View other data
Locations, Shopify Markets settings, or inventory of products and their variants
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