AE ‑ Account Editor
- Pricing
-
Free
- Highlights
- Use directly in Shopify admin
- Rating
- 5.0 (30)
- Developer
- Account Editor
Featured images gallery
Account Editor empowers customers to edit orders post-purchase, reducing support tickets.
The Account Editor App is a smart, self-serve editing tool that simplifies post-purchase order editing for Shopify stores. It enables customers to make instant changes to their orders, such as updating shipping addresses, modifying quantities, or correcting errors, without contacting support. This reduces delays, minimizes errors, and enhances the shopping experience. Businesses benefit from fewer support tickets, improved efficiency, and happier customers with the ability to edit orders.
- Empower customers to update orders instantly, from addresses to quantities.
- Eliminate support tickets with a seamless self-serve editing solution.
- Reduce delivery issues by enabling quick corrections to order details.
- Easily integrates with Shopify for smooth post-purchase management.
- Optimize customer experience with a mobile-friendly interface.
- Highlights
- Use directly in Shopify admin
Languages
English
Works with
- Customer accounts
- Shopify Flow
- Checkout
- Thank you page
- Order Status page
- New customer account
Categories
Order updates
Order management
Customization
Offers and recommendations
Pricing
Ultimate
Free
- Unlimited Order Edits, no restrictions.
- Custom Order Editing Timeframe
- Advanced Editable Fields
- Smart Cancellations with Restocking Fee
- Dynamic Upsell Rules, no revenue limits
- Shopify Flow Actions for more controls
- No Hidden Fees – Enjoy full transparency
All charges are billed in USD. See all pricing options
Reviews (28)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Our customers love the convenience of making changes to their orders, whether it's updating their address, adding new products, or any other changes. This flexibility has not only enhanced the customer experience but also significantly reduced the number of support tickets we receive.
The Account Editor App has made managing orders much easier. My customers can quickly update their orders, change quantities, fix addresses, or make other changes without contacting us. Setting up the app was simple, and Alan from the support team was really helpful throughout the process. If you want to make things easier for your customers and improve how you handle orders, this app is a great ...
The layout of Account Editor is clean and intuitive, making it easy to find what I need without any hassle. It’s definitely improved my workflow and saved me a lot of time
Initially, we used to receive a lot of order cancellation requests, which was time-consuming for our team to handle. However, with the new feature allowing customers to manage cancellations on their own, the number of support tickets has significantly reduced, saving us time and improving efficiency.
This app simplifies so many tasks for my store. Whether it's managing cancellations, editing orders, or handling customer queries, everything works flawlessly. I highly recommend it to any merchant looking to save time and reduce stress!
Support
App support provided by Account Editor.
Or visit their support portalData access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, gift cards
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Edit customers
Customer data
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Edit products
Product listings, products, publications of products on sales channels, or collections
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Edit orders
Shipping information, order edits, or all order details for the last 60 days
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View and Sync Discounts
Discount codes and promotions
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Edit gift cards
Gift cards
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View other data
Inventory of products and their variants
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