AE: Order Editing & Upsell

AE: Order Editing & Upsell

Reviews (222)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining post-purchase workflows, reducing support tickets, and enhancing customer satisfaction. Key features like order editing, address changes, and post-purchase upsells improve engagement and efficiency. The app's intuitive interface, seamless Shopify integration, and responsive support are highly valued. Many report a quick return on investment through increased order value and reduced support costs, making it a valuable tool for boosting sales and efficiency.

March 27, 2026

TOP app, really useful. The support has been outstanding, they helped us very quickly and implemented an important customization for us in no time. It’s rare to find a team this responsive and efficient. The app does exactly what it’s supposed to do, without unnecessary complexity. Highly recommended.

Mondo Cattolico
Italy
4 months using the app
February 6, 2026

We've been using Account Editor since they were just starting out, the app has always worked well and they are continually improving the features. The address edits, order cancellations and order edit features have saved us a lot of time and are well worth the price. In the very rare instances where we've had issues with the app, the support team has been responsive and extremely helpful. Highly recommend this app, not only for the features they offer, but also because the team running the app is great.

Kore Essentials
United States
9 months using the app
April 1, 2026

Support has been amazing, super responsive and always quick to help. They consistently implement what we need without any hassle.

MySecretCase
Italy
6 months using the app
March 12, 2026

Phenomenal app and super easy to use. It’s been really helpful using all of the automation features.

Setup was simple and everything integrates well with Shopify. Overall it’s saved our team time and improved the customer experience. Highly recommend 5/5 stars!!!!

EL ADHAM DISTRIBUTORS
United States
4 minutes using the app
March 10, 2026

AE has improved our operations and decreased refund-related headaches. ROI is clear—we make more and refund less. Support was incredible—fast, detailed, and genuinely helpful.

Bakatri
Qatar
1 minute using the app
January 19, 2026

Very nice app and good support! I can recommend

PICMONDOO.de
Germany
5 months using the app
November 20, 2025

Very helpful app in terms of retaining orders that may have been lost due to error.

Refined Surroundings
United States
6 months using the app
December 5, 2025

We’ve seen measurable ROI from upsells triggered post-checkout. Account Editor easily paid for itself in the first week. Support was incredible—fast, detailed, and genuinely helpful.

Links Permanent Jewellery Supplies
United Kingdom
1 minute using the app
October 17, 2025

The devs are great and very responsive to requests for support. I can see this app saving us a ton of money through shipping and making us more through allowing post purchase upsells

Crazy Skates Company
Australia
About 22 hours using the app
September 1, 2025

I recommend a 1000%. This app unlocked a whole part of our workflow with the product swap feature, which we had to commit a lot of time and money to, if we had to do it on our own, because of the new Shopify policy. I also wanted to thank the dev team, which is very reactive in assisting us. They even created a feature for us in under 2 weeks.

Circular
Hong Kong SAR
About 1 month using the app