AE: Order Editing & Upsell

AE: Order Editing & Upsell

Reviews (214)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for allowing customers to manage their orders post-purchase, such as updating shipping addresses and product variants, which reduces support tickets and increases customer satisfaction. Its upsell feature also boosts average order values. The user-friendly interface integrates well with existing workflows, and the support team is noted for being responsive and helpful in ensuring smooth operations.

October 17, 2025

The devs are great and very responsive to requests for support. I can see this app saving us a ton of money through shipping and making us more through allowing post purchase upsells

Crazy Skates Company
Australia
About 22 hours using the app
September 1, 2025

I recommend a 1000%. This app unlocked a whole part of our workflow with the product swap feature, which we had to commit a lot of time and money to, if we had to do it on our own, because of the new Shopify policy. I also wanted to thank the dev team, which is very reactive in assisting us. They even created a feature for us in under 2 weeks.

Circular
Hong Kong SAR
About 1 month using the app
November 20, 2025

Very helpful app in terms of retaining orders that may have been lost due to error.

Refined Surroundings
United States
6 months using the app
November 3, 2025

Tom was absolutely amazing! He took the time to explain in detail how the process would help make my store top of the line. He went the extra mile to ensure I understood every aspect of setting up and improving my Shopify store. I was very nervous at first, but he reassured me that he would keep working until my vision came to life—and he truly delivered! I’m beyond happy with his professionalism, patience, and dedication. Highly recommend Tom for anyone who wants quality work and genuine support.

jesuscity
United States
9 minutes using the app
November 12, 2025

My experience with this team has been very great! They have worked with me in every aspect of my migration. I appreciate their upfront and honesty on my project. I would reccoment them to anyone who is wanting a store migration or opening a new store.

Thanks Edith Wray
Scrapbooking With ME

Scrapbooking With ME Crafts
United States
3 minutes using the app
December 5, 2025

We’ve seen measurable ROI from upsells triggered post-checkout. Account Editor easily paid for itself in the first week. Support was incredible—fast, detailed, and genuinely helpful.

Links Permanent Jewellery Supplies
United Kingdom
1 minute using the app
November 5, 2025

They walked us through everything on a call—super helpful and friendly. We’ve added thousands in upsell revenue since installing. The ability to automate edits, cancellations, and upsells has saved us so much time.

The Celtic Jewelry Studio
United States
2 minutes using the app
November 5, 2025

AE let us set smart timeframes for editing and cancellations—exactly what we needed. Huge thanks to Eric for helping us get everything set up just right. The financial impact of AE was immediate—sales up, support costs down.

Silverio Lima
Mexico
1 minute using the app
October 22, 2025

Account Editor easily paid for itself in the first week. Huge thanks to Eric for helping us get everything set up just right. We’ve significantly reduced support tickets thanks to AE's intuitive UI.

Sunsa
United States
1 minute using the app
October 17, 2025

Setup help was quick and effective. Very happy with the support. We’ve seen measurable ROI from upsells triggered post-checkout. One month in and we've already seen a 15% lift in AOV from upsells.

Pretty Bow Perfumes
United States
1 minute using the app