AE: Order Editing & Upsell
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (238)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants praise this app for streamlining post-purchase workflows and reducing support tickets. It empowers customers to manage orders independently, enhancing satisfaction and engagement. Key features like order editing, address changes, and upsells boost average order value. The app integrates seamlessly with Shopify, offering a clean, user-friendly interface. Support is consistently described as responsive and efficient, often exceeding expectations in setup and customization assistance.
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We have used Account Editor for 7 months now and are very happy with the functionality. The app developers are very attentive and helpful, adding new features and responding to queries quickly.
The cancellation controls alone save us hundreds in lost shipping costs.
TOP app, really useful. The support has been outstanding, they helped us very quickly and implemented an important customization for us in no time. It’s rare to find a team this responsive and efficient. The app does exactly what it’s supposed to do, without unnecessary complexity. Highly recommended.
Eric and the team were supportive in helping us set everything up and even worked to a create a feature we requested! While there were some bumps and learning curves, we figured everything out. The team is responsive and flexible.
We've been using Account Editor since they were just starting out, the app has always worked well and they are continually improving the features. The address edits, order cancellations and order edit features have saved us a lot of time and are well worth the price. In the very rare instances where we've had issues with the app, the support team has been responsive and extremely helpful. Highly recommend this app, not only for the features they offer, but also because the team running the app is great.
Easy to setup and implement, I should have done this WAY SOONER! Out of the box it had exactly what I needed to eliminate 80% of my customer service calls for order editing. For the rest I needed something they didn't have and the team implemented a new feature within a week to get exactly what I asked for. Amazing app, outstanding customer support and well priced.
Great app and customer support. Always helpful and open to suggestions for new features.
I had a great experience with Patrick and Tom with account editor. They are very thorough in what they ask and they quite literally understand my vision before I do. Our website is now making way better conversions after they've worked on it for us. Thank you!
Amazing support team. Every question answered, every issue solved. We’ve added thousands in upsell revenue since installing.
Support has been amazing, super responsive and always quick to help. They consistently implement what we need without any hassle.