AE: Order Editing & Upsell
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Reviews (214)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for allowing customers to manage their orders post-purchase, such as updating shipping addresses and product variants, which reduces support tickets and increases customer satisfaction. Its upsell feature also boosts average order values. The user-friendly interface integrates well with existing workflows, and the support team is noted for being responsive and helpful in ensuring smooth operations.
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The devs are great and very responsive to requests for support. I can see this app saving us a ton of money through shipping and making us more through allowing post purchase upsells
I recommend a 1000%. This app unlocked a whole part of our workflow with the product swap feature, which we had to commit a lot of time and money to, if we had to do it on our own, because of the new Shopify policy. I also wanted to thank the dev team, which is very reactive in assisting us. They even created a feature for us in under 2 weeks.
Very helpful app in terms of retaining orders that may have been lost due to error.
Tom was absolutely amazing! He took the time to explain in detail how the process would help make my store top of the line. He went the extra mile to ensure I understood every aspect of setting up and improving my Shopify store. I was very nervous at first, but he reassured me that he would keep working until my vision came to life—and he truly delivered! I’m beyond happy with his professionalism, patience, and dedication. Highly recommend Tom for anyone who wants quality work and genuine support.
My experience with this team has been very great! They have worked with me in every aspect of my migration. I appreciate their upfront and honesty on my project. I would reccoment them to anyone who is wanting a store migration or opening a new store.
Thanks Edith Wray
Scrapbooking With ME
We’ve seen measurable ROI from upsells triggered post-checkout. Account Editor easily paid for itself in the first week. Support was incredible—fast, detailed, and genuinely helpful.
They walked us through everything on a call—super helpful and friendly. We’ve added thousands in upsell revenue since installing. The ability to automate edits, cancellations, and upsells has saved us so much time.
AE let us set smart timeframes for editing and cancellations—exactly what we needed. Huge thanks to Eric for helping us get everything set up just right. The financial impact of AE was immediate—sales up, support costs down.
Account Editor easily paid for itself in the first week. Huge thanks to Eric for helping us get everything set up just right. We’ve significantly reduced support tickets thanks to AE's intuitive UI.
Setup help was quick and effective. Very happy with the support. We’ve seen measurable ROI from upsells triggered post-checkout. One month in and we've already seen a 15% lift in AOV from upsells.