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This app is a great choice for people looking for an order editing solution at an accessible price. We started with the free plan for a while and then jumped to the paid one but frankly, the additional features and priority support have been worth every penny.
Our customers love the convenience of making changes to their orders, whether it's updating their address, adding new products, or any other changes. This flexibility has not only enhanced the customer experience but also significantly reduced the number of support tickets we receive.
The layout of Account Editor is clean and intuitive, making it easy to find what I need without any hassle. It’s definitely improved my workflow and saved me a lot of time
Initially, we used to receive a lot of order cancellation requests, which was time-consuming for our team to handle. However, with the new feature allowing customers to manage cancellations on their own, the number of support tickets has significantly reduced, saving us time and improving efficiency.
The Account Editor App has made managing orders much easier. My customers can quickly update their orders, change quantities, fix addresses, or make other changes without contacting us. Setting up the app was simple, and Alan from the support team was really helpful throughout the process. If you want to make things easier for your customers and improve how you handle orders, this app is a great choice. Highly recommend it!
I explained what we needed to be updated on our Shopify website. They responded quickly and clearly on the terms, what will be done, and pricing. They completed the tasks within the time they specified and communicated effectively throughout the entire project. I will keep their information for future updates if needed.
I highly recommend this app! It has been incredibly helpful in stream lining our processes, in allowing our service team to save time by automating orders, edits, and cancellations. This has freed up time to focus on other important tasks, ultimately improving our overall efficiency and customer experience.
This app simplifies so many tasks for my store. Whether it's managing cancellations, editing orders, or handling customer queries, everything works flawlessly. I highly recommend it to any merchant looking to save time and reduce stress!
Great app that helps streamline customer interactions with their orders and reduces customer service seats. I highly recommend!
Hi, This apps is a game changer, since all my clients can easily make changes in their orders without further assistance.
The app is very easy to use and provide a very straight forward step to complete any change.