Reviews (146)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its order editing and upsell features, which reduce support tickets and increase average order values. It allows customers to autonomously modify orders, enhancing satisfaction. The app's seamless Shopify integration and intuitive interface ensure smooth workflow integration. Merchants also praise the responsive and effective customer support team for their assistance with setup and troubleshooting.
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Our customers love the convenience of making changes to their orders, whether it's updating their address, adding new products, or any other changes. This flexibility has not only enhanced the customer experience but also significantly reduced the number of support tickets we receive.
Initially, we used to receive a lot of order cancellation requests, which was time-consuming for our team to handle. However, with the new feature allowing customers to manage cancellations on their own, the number of support tickets has significantly reduced, saving us time and improving efficiency.
The layout of Account Editor is clean and intuitive, making it easy to find what I need without any hassle. It’s definitely improved my workflow and saved me a lot of time
We've been using AE for a while now and it's been incredibly helpful in streamlining our post-purchase experience. The ability to edit orders and offer upsells after checkout has not only improved our customer satisfaction but also increased average order value. The interface is user-friendly, and the app integrates smoothly with our existing Shopify setup. Support has been responsive whenever we've had questions. Highly recommend it for stores looking to boost post-purchase engagement.
The Order Editing & Upsell app has been a game-changer for our operations.
Being able to easily edit orders post-purchase has drastically improved our customer service and reduced the time we spend fixing small errors.
The upsell feature is also incredibly effective, we've seen a noticeable increase in our average order value since implementing it.
The interface is intuitive, the performance is smooth, and the support team is responsive and helpful.
Whether you're managing last-minute customer changes or looking to boost revenue, this app delivers on both fronts
Highly recommended for any e-commerce store looking to streamline workflows and increase sales.
We've had a great experience using AE: Order Editing & Upsell. The app provides a smooth and intuitive interface that allows customers to easily edit their orders post-purchase—something that significantly improves user experience and reduces support overhead.
Hi, This apps is a game changer, since all my clients can easily make changes in their orders without further assistance.
The app is very easy to use and provide a very straight forward step to complete any change.
AE: Order Editing & Upsell has been a great addition to our Shopify store. The ability to let customers edit their orders after checkout has helped reduce support requests and improved customer satisfaction.
I was looking for a way to allow my customers to edit mistakes in their orders. That is when I came across Account Editor. It turned out to be exactly what I was looking for, and the upselling feature is a great bonus. The account editor team was really helpful whenever we faced any issues. I highly recommend this application to all merchants.
AE: Order Editing & Upsell has been a game-changer for our store. The app makes it super easy to edit orders and upsell to customers, all in just a few clicks. The support team is also fantastic—very responsive and always willing to help. Highly recommend this app to anyone looking to boost sales and streamline order management!