Achille AI

Achille AI

Pricing
$39/month. Usage charges apply. Free trial available.
Rating
0.0 (0 Reviews)
Developer
Achille AI

AI support automation at scale : faster and great answers, happier customers, unmatched quality

Achille automates your customer support end-to-end, not just the reply. Our AI executes real support workflows: understanding intent, retrieving order and return data, applying business rules, triggering refunds or follow-ups, and escalating only when human judgment is required. Achille connects directly to your Shopify, helpdesks, logistics, and internal tools to perform the same actions as your best agents — but faster, consistently, and without burning your team.

Achille automates your customer support end-to-end, not just the reply. Our AI executes real support workflows: understanding intent, retrieving order and return data, applying business rules, triggering refunds or follow-ups, and escalating only when human judgment is required. Achille connects directly to your Shopify, helpdesks, logistics, and internal tools to perform the same actions as your best agents — but faster, consistently, and without burning your team. more
  • Automate most of your tickets with deterministic workflows, not random agents
  • Deep helpdesk integration (Zendesk, Gorgias, Sunshine, etc.)
  • 24/7 multilingual support, consistent across channels
  • Brand, tone & policy control via explicit rules
  • Full observability: every decision, action, and token accounted for

Languages

French and English

Works with

  • baback
  • freshdesk
  • gorgias
  • intercom
  • shipup
  • zendesk

Categories

Estimate your monthly charges

Rounded up to the nearest dollar

Automated ticket

Per month 99

Pricing

Pro plan

$39 / month

Plus usage charges

Monthly usage total

Cost per unit

First 99 Automated ticket

Free

100+ Automated ticket

$0.70

30-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

Overall rating
0
Counts per rating level
  • 0% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
No reviews yet

Support

App support provided by Achille AI.

Developer

Achille AI

5 parvis Alan Turing, Paris, 75013, FR

Launched

June 2, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, discounts, Shopify Payments, Online Store, Shopify admin

  • View customers

    Customer data

  • View products

    Inventory, product listings, products, collections

  • Edit orders

    Assigned fulfillment, merchant managed fulfillment, order edits, all order history, returns, shipping information

  • Edit discounts

    Discount codes and promotions

  • View Shopify Payments

    Shopify Payments disputes

  • View Online Store

    Online Store pages

  • View Shopify admin

    Files, legal policies

  • View other data

    Price rules, locales, locations, payment terms

More apps like this

4.8 out of 5 stars 1250 total reviews Free plan available
Help shoppers instantly with live chat and AI-powered support.
4.3 out of 5 stars 645 total reviews Free trial available
Instantly resolve support inquiries and grow your business.
4.9 out of 5 stars 598 total reviews Free plan available
Everything your brand needs. In one intelligent platform.

Want to add an app?

Try Shopify free for 3 days