Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time order tracking and user-friendly interface. It offers a free tracking page and charges only for syncing orders, with a generous limit of 500 shipments per month. It's particularly beneficial for those using PayPal, helping to avoid payment issues and holds. It also syncs with Stripe orders. The customer support team, including Shruti, Vijaya, and Syeda, is praised for their quick and professional service. Merchants value this app for reducing workload and providing convenience in managing online stores.

September 6, 2022

I will update this review if something changes. but he app currently works well so far and Vijaya has been helpful.

Crystal Mailing
United Kingdom
29 days using the app
June 6, 2022

We are using this app for a long time in all of our stores and it is our preferred app for tracking that we've used ever!

DrHealthyMe UK I
Hong Kong SAR
25 days using the app
April 5, 2023

Uptrack er en fantastisk app. Vi bruger den sammen med PayPal, og den hjælper os virkelig med at undgå tvister og tilbageholdelser.

Zula Mode Danmark
United Kingdom
22 days using the app
April 12, 2022

Amazing app and a great team. I contacted them about adding a custom checkout integration and within 3 days they developed and implemented this feature and now all trackings are being synced even with my custom setup. Hands down the most responsive and best app for tracking uploading. Can't recommend this app enough.

The Groovd
Finland
22 days using the app
June 9, 2022

J'ai télécharger cette application car il est vrai que avec Paypal, on est vite bloqué si les commandes ne sont pas synchronisée. Donc pour être sûr j'ai téléchargé UpTrack et ça fonctionne à merveille ! L'assistance est très réactive et sympathique. Dès qu'on a un soucis, ils nous répondent instantanément ! I downloaded this application because it's true that with Paypal, we are quickly blocked if the orders are not synchronized. So to be sure I downloaded UpTrack and it works perfectly! The support is very responsive and friendly. As soon as we have a problem, they answer us instantly!

Mondial Beauty
France
20 days using the app
July 15, 2022

This app does exactly what it is meant to do, and at a fantastic price, Vijaya was also exceptionally helpful. Highly recommend!

Bitwise Kitty
Australia
19 days using the app
January 20, 2021

The Best app to auto-sync your Shopify order tracking numbers to Paypal. Shout out to Arpit for the Awesome Customer Service! Giving simple step-by-step guides that are just the best. Once you add the app, all you have to do is connect your PayPal account. After that, you just sync the orders by date-range sync. Their customer support can guide you through the process. Also, I'm making at most 10 orders per day so having the Free Plan is great. Although I plan to subscribe to the Paid plan in the future because of the Autosync Feature. Thank you so much for the app. And again Shout out to Arpit for the 100% awesome customer experience. Get that guy a raise ;)

FlexUp™
Philippines
15 days using the app
March 31, 2021

Brilliant app. Automatically updates paypal with delivery tracking saving us hours. Intuitive setup in minutes and works seamlessly. I now dont have to wait weeks for PayPal withdrawals. very pleased

Still and Bloom
United Kingdom
13 days using the app
November 10, 2022

This app is really NEEDED if you want to reduce your holds on Paypal. Thank you to Vijaya for her amazing onboarding work :) You shouldn't even hesitate to install this app!

Ripcorde
France
10 days using the app
January 31, 2022

Catastrophique !! Aucun service client, des mails sans réponses, j'ai payé pendant presque 1 an sans avoir utilisé leurs services et aucun geste commercial ! De plus, même avec leurs appli, j'ai eu de nombreux retardements de paiements avec PayPal, à quoi sert cette application ?!!!!

Foch Avenue
France
9 months using the app
Proveway replied January 31, 2022

Hi, everything has been syncing properly, and your refund application has been already received.

I can see we have received a refund application just 20 min before and you have posted a review.

Please reply to the email which we have sent you, regarding refunds time frame.

Thank you