Proveway PayPal Tracking Sync

Proveway PayPal Tracking Sync

Reviews (352)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its real-time order tracking and efficient order processing, noting its seamless tracking information synchronization. They appreciate the easy installation, user-friendly interface, and customizable email templates that enhance customer communication. The app's customer support is also highlighted as responsive and effective, with team members like Shruti, Syeda, Vijaya, and Lakhan receiving specific praise for their helpfulness.

July 22, 2023

First I wanna say thanks for Vijaya she is helped me a lot and I would also like to thank uptrack for its tremendous efforts in making its customers happy, and I wish them more prosperity and progress

RIVER LLIGHT
Morocco
About 2 months using the app
October 12, 2022

Great app, greatly simplifies dealing with PayPal and prevents unnecessary reserves. Price-performance ratio is top!

Freiluftkind
Germany
2 days using the app
May 24, 2022

Great App. Great Value. Great Customer Support. Very easy to set up, highly recommended for any store using PayPal as a payment option if you want to avoid delays in drawing down funds.

dryrobe USA
United States
About 21 hours using the app
April 26, 2023

We use it for PayPal and it works. Fast responding support for setup.

This app is a must have for everyone that does alot of sales via paypal and there money is stucked in paypal.

Terra Uno
Germany
About 19 hours using the app
Edited September 8, 2022

Uptrack is actually the best tool that addressed our current issue dealing with PayPal, this tool is so impressive and amazing! It comes with order sync from Shopify to PayPal, and it also helps me to know the detail shipping status for every order which help us to get the money from PayPal faster than ever, and it does everything automatically and incredibly accurate! It is definitely my life saver. In addition to this, customer service from Uptrack is super responsive, they helped me to enable Order tracking feature very fast. Uptrack is an ideal solution if you want to do business with Shopify and PayPal, 100% worth every penny! Thanks, Uptrack, keep up the good job!!!

Retroid
China
About 15 hours using the app
April 25, 2022

Great Support! Helped us to integrate a lot of shippingnummbers to PayPal. We has a mistake in our Shopify system wich caused the import to PayPal to be wrong as well. Due to the quick support the problem could be solved easily.

2bag.de
Germany
About 8 hours using the app
August 1, 2021

Used to be a great app, now it doesn't work at all. Only a few orders synced, with the wrong information, a total mess. Contacted support via email, chat, shopify, no answer. DO NOT INSTALL

FOGGS Japan
United Kingdom
6 days using the app
Proveway replied August 1, 2021

Hi,

Thanks for your comments, however, I can see you installed our app on 26th July and have already uninstalled it.

I have talked with the support agent and checked myself we have not received any support request from your store name within the time period your app was installed.

Regarding the functionality, our app is running fine already.
Also as per your claim, few orders synced with wrong information are totally impossible to occur, as Uptrack only syncs tracking after matching them with PayPal or Stripe respectively. If they do not match, it does not sync it at all.

Please let me know on which email you contacted our support and what is you support chat ticket number, so I can help you with the issue.

Thank you!

Update-

Found your ticket on chat support, as explained by the chat support agent, we do not support Carthook, only OCU is supported.

Thanks again!

July 14, 2023

Awesome Support.. Very fast at answering to setup the store. Just amazing.. there was no question left.. thank you very much!

Tority
Germany
About 4 hours using the app
December 28, 2022

So far so good, easy to install and on-line help present to talk you through your questions. Handled combined orders and associated a single tracking number to them all (up to at least 6).

Chandlers Cottage
Australia
About 4 hours using the app
September 5, 2023

Onboarding experience has been good with Vijaya, can’t wait to use this app for the first time when I pack and fulfill tomorrow’s orders

Picnic Season
Australia
About 3 hours using the app