Proveway PayPal Tracking Sync
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (346)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its real-time order tracking and efficient order processing, noting its seamless tracking information synchronization. They appreciate the easy installation, user-friendly interface, and customizable email templates that enhance customer communication. The app's customer support is also highlighted as responsive and effective, with team members like Shruti, Syeda, Vijaya, and Lakhan receiving specific praise for their helpfulness.
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Used to be a great app, now it doesn't work at all. Only a few orders synced, with the wrong information, a total mess. Contacted support via email, chat, shopify, no answer. DO NOT INSTALL
Hi,
Thanks for your comments, however, I can see you installed our app on 26th July and have already uninstalled it.
I have talked with the support agent and checked myself we have not received any support request from your store name within the time period your app was installed.
Regarding the functionality, our app is running fine already.
Also as per your claim, few orders synced with wrong information are totally impossible to occur, as Uptrack only syncs tracking after matching them with PayPal or Stripe respectively. If they do not match, it does not sync it at all.
Please let me know on which email you contacted our support and what is you support chat ticket number, so I can help you with the issue.
Thank you!
Update-
Found your ticket on chat support, as explained by the chat support agent, we do not support Carthook, only OCU is supported.
Thanks again!
Awesome Support.. Very fast at answering to setup the store. Just amazing.. there was no question left.. thank you very much!
So far so good, easy to install and on-line help present to talk you through your questions. Handled combined orders and associated a single tracking number to them all (up to at least 6).
Onboarding experience has been good with Vijaya, can’t wait to use this app for the first time when I pack and fulfill tomorrow’s orders
Great app, does it's job very well. Also clean UI, really like it. Had some issues in the beginning but the support is very responsive and solved it quick. Highly recommend if you want sync tracking numbers with Paypal
This is a great app to reduce paypal and stripe holds . I highly recommend it. Download it today if you want to save you paypal accounts from reserves
Great app needed to release money on hold... so now it automatically adds tracking to PayPal and I don't need to do it manually...
Vijaya the best support! I will try this apps out since the review on google is good. Hopefully it's best apps for paypal sync tracking.
I found the setup confusing to go through. It could be a clearer path of what you are supposed to be doing and when you are finished (mine says 75% complete but supposedly it is setup). Often these steps are written from the programmers point of view instead of the users.
Vigava was very helpful and friendly when I had questions.
Excellent app with great customer service especially for Paypal Tracking Sync and the new option for couriers tracking.