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Address Edit Helper

Let customer update order shipping address easily

$6/month. 14-day free trial.

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Up-to-date tech: works with the latest themes

Let customer update shipping address

Key values section

Reduce customer support time

Reduce the time spent on dealing with shipping address update from customers, let them update address themselves

Reduce potential dispute

If an order didn't arrive customer new location in time, customer might get impatient and file a dispute, address edit helper app solve this

Save on shipping postage

By letting customer update shipping address, you won't have to worry about shipment arriving on the wrong address, thus saving shipping

App details

Address Edit Helper

Address Edit Helper

Customers might have moved to a new address due to life circumstances before your products are shipped out, or they could have just entered the wrong address mistakenly, or simply selected the wrong auto fill, and they will contact your customer support to request shipping address amendment and each support might take quite some time to respond back and take at least 10 minutes back and forth to edit, which could be spent on supporting another customer and earn more revenue! Or worse, the customer didn't contact support in time, and the package has been already shipped to the old address!

Benefits

What if the customer can update the shipping address on their own, without having to take away precious customer support time? Customer also get instant update, which increase customer satisfaction, and you could save on potential shipping fee wastage!

Address Edit Helper app allows customer to easily update their shipping address, they can update their address in the order confirmation / thank you page. And you can also optionally insert link in the order details page or order confirmation email which redirect the customer to the order confirmation page to update shipping address.

Features

  • Disable editing on certain shipping field such as country, states, etc which might increase shipping costs
  • Limit when a shipping address can be edited (eg: can only edit up to 24 hours after placing order, or before the next fulfillment time, which you can set)
  • Use tags to restrict which orders or order containing certain product to not be able to be updated
  • Use tags to whitelist, only allow certain order (eg: preorder which takes a while to fulfill) to be able to updated
  • Customize the text, buttons and dialogs appearance

Launch date

Address Edit Helper

Address Edit Helper

Customers might have moved to a new address due to life circumstances before your products are shipped out, or they could have just entered the wrong address mistakenly, or simply selected the wrong auto fill, and they will contact your customer support to request shipping address amendment and each support might take quite some time to respond back and take at least 10 minutes back and forth to edit, which could be spent on supporting another customer and earn more revenue! Or worse, the customer didn't contact support in time, and the package has been already shipped to the old address!

Benefits

What if the customer can update the shipping address on their own, without having to take away precious customer support time? Customer also get instant update, which increase customer satisfaction, and you could save on potential shipping fee wastage!

Address Edit Helper app allows customer to easily update their shipping address, they can update their address in the order confirmation / thank you page. And you can also optionally insert link in the order details page or order confirmation email which redirect the customer to the order confirmation page to update shipping address.

Features

  • Disable editing on certain shipping field such as country, states, etc which might increase shipping costs
  • Limit when a shipping address can be edited (eg: can only edit up to 24 hours after placing order, or before the next fulfillment time, which you can set)
  • Use tags to restrict which orders or order containing certain product to not be able to be updated
  • Use tags to whitelist, only allow certain order (eg: preorder which takes a while to fulfill) to be able to updated
  • Customize the text, buttons and dialogs appearance

Launch date

Pricing 14-day free trial

Monthly plan

$6/month

  • Allow customers to edit order shipping address
  • Receive email notification when address updated
  • Set time limit for order address edit

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars

List of reviews

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  • Jolicare

    Location Singapore
    Time spent using app About 1 month

    This app allows our customers to edit their shipping address on the order status page. Super useful to avoid cancellation of orders / extra time from the customer support team to do amendments on the shipping address. A very detailed step-by-step guide plus excellent support from the developing team makes this app really simple to use. Would recommend this app and the team behind it to all stores that need its function. Keep up the good work, Axel!

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