Reviews (10)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 22, 2024

The perfect and most elegant solution for editing shipping addresses. We had tons of customers but the wrong address in, and we were constantly manually updating them.

This solved it perfectly; the settings were easy to use, and the best part was that the editing interface was a modal popup on the actual page (versus other apps that redirect to a separate store page)

the design rules company
United States
About 3 hours using the app
October 4, 2024

A fantastic app! Simple, intuitive, and works flawlessly. Exactly the tool we needed. It's multilingual and a must-have app. The idea of tagging orders when they're updated is absolutely brilliant. 10/10!

Bodysport
Switzerland
About 2 hours using the app
July 18, 2024

Awesome support, awesome app and fast to install. Very nice integrated into the theme :)

Johnnys Headshop
Germany
About 3 hours using the app
April 6, 2024

I used to stress about answering customer emails to correct shipping address before the orders are fulfilled. Since installing Yagi Address Edit Helper, customers can correct their own mistakes when necessary. It works great, and it notifies me via email when changes are made. It has really saved me a lot of time and stress.

Jacknjellify
United States
17 days using the app
February 10, 2024

Great app, that does exactly what it needs to do.
The new Shopify Flow integration is awesome, thank you Axel.

Senkels
Austria
7 months using the app
January 24, 2024

Great app, does the job well, easy to install even if you need to pop in the code snippet :)

Skipper Australia | Pre-Sale
Australia
5 months using the app
November 13, 2023

This is the best app to let customers fix their address after ordering (better than the other app, as this let's customers change their address directly on the order status page vs. being redirected to another less user friendly url - that's what the other app does).

Axel from customer support is also fantastic, always responds within 6 hours.

Love this app, it's saved me so much time and prevented a lot of customer service tickets. I no longer have to do anything when customer's enter a wrong address at checkout, they can fix it themselves.

MatchaLand
Switzerland
About 22 hours using the app
November 3, 2023

Amazing product and amazing customer support. I also like there cancel app! This app gives more control to the customer and makes fulfillment a breeze because I don’t have to worry about incorrect addresses.

Shop Demir
United States
1 day using the app
September 30, 2022

This app allows our customers to edit their shipping address on the order status page. Super useful to avoid cancellation of orders / extra time from the customer support team to do amendments on the shipping address. A very detailed step-by-step guide plus excellent support from the developing team makes this app really simple to use. Would recommend this app and the team behind it to all stores that need its function. Keep up the good work, Axel!

Jolicare
Singapore
About 1 month using the app
Edited April 26, 2023

Yagi support is actually amazing. Yagi is a perfect fit and because the app makers are incredibly responsive and helpful. We do a huge number of pre-orders and using Yagi Address Edit Helper helped us. Some highlights, but definitely not all:

1) Place shipping address changes on actual Shopify Orders (not the Shopify customer record) meaning you can ask your customers do self-serve edit,

2) Added option to auto email the Shopify Order Update Notification to customer who successfully updated or confirmed their address,

3) Added option to allow Partially Fulfilled orders to get address updates by customers.

This among the many other features they include.

We could not ask more of Shopify App maker. We're looking forward to long history with Yagi Address Edit Helper and now (with support like this) we're also looking at their other apps, Yagi Order Cancellable, Draftable ‑ Draft Order Helper.

The Game Steward
United States
6 days using the app