Yagi Address Edit Helper , 4 reviews
- 100% of ratings are 5 stars
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars
This is the best app to let customers fix their address after ordering (better than the other app, as this let's customers change their address directly on the order status page vs. being redirected to another less user friendly url - that's what the other app does).
Axel from customer support is also fantastic, always responds within 6 hours.
Love this app, it's saved me so much time and prevented a lot of customer service tickets. I no longer have to do anything when customer's enter a wrong address at checkout, they can fix it themselves.
Amazing product and amazing customer support. I also like there cancel app! This app gives more control to the customer and makes fulfillment a breeze because I don’t have to worry about incorrect addresses.
Yagi support is actually amazing. Yagi is a perfect fit and because the app makers are incredibly responsive and helpful. We do a huge number of pre-orders and using Yagi Address Edit Helper helped us. Some highlights, but definitely not all:
1) Place shipping address changes on actual Shopify Orders (not the Shopify customer record) meaning you can ask your customers do self-serve edit,
2) Added option to auto email the Shopify Order Update Notification to customer who successfully updated or confirmed their address,
3) Added option to allow Partially Fulfilled orders to get address updates by customers.
This among the many other features they include.
We could not ask more of Shopify App maker. We're looking forward to long history with Yagi Address Edit Helper and now (with support like this) we're also looking at their other apps, Yagi Order Cancellable, Draftable ‑ Draft Order Helper.
This app allows our customers to edit their shipping address on the order status page. Super useful to avoid cancellation of orders / extra time from the customer support team to do amendments on the shipping address. A very detailed step-by-step guide plus excellent support from the developing team makes this app really simple to use. Would recommend this app and the team behind it to all stores that need its function. Keep up the good work, Axel!