Reviews (13)

Overall rating
2.2
Counts per rating level
  • 8% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 46% of ratings are 2 stars
  • 31% of ratings are 1 stars
August 12, 2025

App has been broken for a week. Contacted support. No response. Unistalled.

Katie J Design and Events
Australia
Over 4 years using the app
Hi5 Development, LLC replied August 26, 2025

My wife, who was 27 weeks pregnant, had a bad fall and ended up in the hospital while they monitored the baby. I never left her side. Meanwhile, one of the app's servers shutdown instead of rebooting during an otherwise normal update. I wasn't aware of this until I got home, which is why it was down for a week. I'm sorry for the inconvenience this caused.

August 12, 2025

Ap not working - no notice given - no customer service. shoddy.

"Utter" & Press
United Kingdom
Over 4 years using the app
Hi5 Development, LLC replied August 26, 2025

My wife, who was 27 weeks pregnant, had a bad fall and ended up in the hospital while they monitored the baby. I never left her side. Meanwhile, one of the app's servers shutdown instead of rebooting during an otherwise normal update. I wasn't aware of this until I got home, which is why it was down for a week. I'm sorry for the inconvenience this caused.

August 11, 2025

Used to be great but for about 2 weeks now it has not worked and no customer support has responded. Unfortunately actively looking for a replacement. (broken app)

PDQ Car Wash Shop
United States
Over 1 year using the app
Hi5 Development, LLC replied August 26, 2025

My wife, who was 27 weeks pregnant, had a bad fall and ended up in the hospital while they monitored the baby. I never left her side. Meanwhile, one of the app's servers shutdown instead of rebooting during an otherwise normal update. I wasn't aware of this until I got home, which is why it was down for a week. I'm sorry for the inconvenience this caused.

Edited August 27, 2025

Works well, appreciate the response from owner.

The Fermentation Station
Australia
About 1 year using the app
Hi5 Development, LLC replied August 26, 2025

My wife, who was 27 weeks pregnant, had a bad fall and ended up in the hospital while they monitored the baby. I never left her side. Meanwhile, one of the app's servers shutdown instead of rebooting during an otherwise normal update. I wasn't aware of this until I got home, which is why it was down for a week. I'm sorry for the inconvenience this caused.

March 15, 2022

Hi ! Nice app to use ! Easy and clear ! one question tho : it is possible to make the content of the order appears on the label??
Thanks for your answers :))

Mool
France
8 months using the app
Edited November 17, 2018

I have used the app for a couple of months and it saves me heaps of time and makes my addressing seem very professional. Unfortunately it doesn't work a lot and gets stuck "processing". support couldn't help

Leander Publishing Pty Ltd
Australia
About 2 months using the app
Edited June 12, 2018

Still have an unanswered query. Please get back to me asap!

Pink Hazel
Netherlands
28 days using the app
July 31, 2018

Terrible. It works from time to time. Never works for a large number of orders.

Velotec Shop
Ireland
18 days using the app
November 15, 2018

It's only good when this actually works. When trying to create new labels, it gets stuck 'processing'.

Esprit D'Air
United Kingdom
9 days using the app
Hi5 Development, LLC replied December 13, 2019

We've recently updated the app. It no longer gets stuck on processing. The labels are generated in the browser now, instead of on the app's servers. It's much faster, and a lot more dependable now.

Edited December 12, 2019

It works well, when it works. But that's the problem. Half the time it doesn't process labels. Please fix! It's so annoying.

Percy The Park Keeper
United Kingdom
6 days using the app
Hi5 Development, LLC replied December 12, 2019

We just updated the app today to fix this issue. We changed the way that the labels are generated, so it no longer has to process them on our servers. It's much more reliable now.