Reviews (464)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and effective marketing tools, noting its quick setup and ease of use. They report significant increases in traffic and sales due to its efficient conversion and impression capabilities. The free plan is popular among new merchants, and the paid plans are valued for their reasonable cost and robust features. The app also provides useful analytics for tracking ad performance and offers the ability to market across multiple stores, enhancing customer reach. Support is generally well-received, particularly for initial setup and issue resolution.

Edited August 17, 2024

OK UPDATE SHOPIFY WILL FREEZE MY STORE for the $2,499.99, a plan that I happened to click on before the free trial ends!
I can’t even email them. I want to change my plan so I don’t show ads on my site. I hope they don’t charge me! I want to pay my new plan now so i don’t display ads. How do I reach you??
Update: they emailed me, hope to see sales. If I do see sales I’ll come back for 5 stars , this might be my favorite app so far. If I see good sales within a week for the plan I got , I’ll upgrade

CRAVENEED
United States
29 days using the app
Adeagle replied July 26, 2024

Thank you for reaching out! I appreciate your feedback, and I apologize for any inconvenience you’ve experienced. I checked your account and you are on Professional Plan, so no ads will be displayed on your store. We’ve replied to your email, so please check your inbox. Please note that we aim to reply within 24 hours. Feel free to reach out if you have any further questions or need assistance. We’re here to help!

April 27, 2024

Not only does the app not work IT PLACES OTHER PEOPLES PRODUCTS ON YOUR PAGE! Yes you read that right, it places other products on YOUR PAGE! I spent hours looking through code trying to work out what was wrong only to find a app that I simply installed but never used placed other sites products on my page.

Worst App Ever! Buyer beware!

ChicCompact
Australia
18 days using the app
Adeagle replied May 1, 2024

Thank you for your review. However, the situation you describe is an intended way the app functions on the free plan. To advertise with Adeagle, you have two options:
- join the traffic exchange (free option). Then for ads displayed on your site, you receive ad impressions in partner stores,
- upgrade to our paid plan: with the paid plan, you can advertise without the need to display ads in your store.
Since you were on the free plan, ads were displayed on your website. The format of these ads is initially chosen by the user during campaign creation and can always be changed or turned off in the app settings.

January 31, 2024

It's expensive for what you get. I have had the worst CTR with this app. I've tried other for apps for FREE and have gotten much better CTR. The worst part is they charged me after I had uninstalled the app and refuse to give me a refund. It's a ripoff.

Culinary Craft Companions
United States
16 days using the app
Adeagle replied February 6, 2024

Thank you for sharing your experience. We appreciate your feedback.

CTRs depend on various factors like product type, pricing, images and titles used, ad design, banner formats chosen, and more. It is worth noting that achieving satisfactory results requires constant campaign optimization. It is the key, and we're here to help you navigate that process for better results.

Regarding billing, all payments go through Shopify. It's standard for charges to align with your Shopify subscription. So, you were charged after the app uninstallation, but for the period that you were using the app. We've offered a refund, please check your email and respond to continue with the process.

Feel free to reach out if you have further questions.

January 9, 2024

"Zero to power N Stars"-Worst. Unacceptable, Unethical and Unprofessional
I subscribed Professional Plan for my store chefio.co. Its 1 month and only 37000 impression against claimed 70000. This is a open scam and cheating customers. Unacceptable, Unethical and Unprofessional . Very very bad practise. Worst decision to use this service. Stay away from this service.

Chefio
Bahrain
About 2 months using the app
Adeagle replied January 12, 2024

Thank you for sharing your feedback and we apologise for any confusion or frustration you've experienced. However, I believe there has been some misunderstanding. If you checked the data on your Dashboard, then as the default option it only shows the impression count for the last 2 weeks. After checking the number of impressions for the period of 12.12.2023 - 9.01.2024 (27 days), I can confirm that your account received 62,881 impressions in this period. This is inline with your impression pool of 70,000 and you should achieve it in 30 days of using the subscription. Hope this clarifies but please reach out to our support if you have any other questions.

January 16, 2024

I’ve been reading through the comment I have not seen anyone that commented on making sales from it. Although, yesterday was the first time I tried to using it, I had no click though. But I guess your aim is to make sure customers make sales rather than just ordinary click.

Tacolle
Nigeria
1 day using the app
Adeagle replied January 18, 2024

Thank you for taking the time to share your initial experience with Adeagle. We appreciate your feedback and understand your concern about not seeing immediate sales. However, you have only used our app for 1 day.

I wanted to bring to your attention that optimizing campaigns for conversions and achieving sales typically requires a bit more time. Our algorithm undergoes a learning phase that spans one week to gather data and fine-tune the targeting parameters. It's during this period that the system adapts to your specific audience and refines its approach to maximize effectiveness.

Additionally, achieving successful results often involves making adjustments and tweaks to the campaigns as we gather more insights and data. It's a collaborative process, and we encourage users to actively engage with the platform to optimize their marketing strategies for better conversions.

We understand the importance of generating sales, and we're committed to assisting you in achieving that goal. If you have any questions or need further assistance, please feel free to reach out. We're here to support you on your journey to successful online marketing.

January 22, 2024

Useless app, Lucky if you get 2 clicks to your website. Purchased the £19.99 plan

Paisley Autocare
United Kingdom
About 1 month using the app
Adeagle replied February 5, 2024

Thanks for sharing your thoughts with us. We're sorry to hear you've faced challenges. Getting more clicks to your website is our goal too!

Campaign optimization is crucial for achieving better results. We're here to help guide you through the process, ensuring your campaigns perform at their best. Providing a little bit more background information about your situation would help us address your problems better. Feel free to reach out to our support for assistance. We're sure we can improve your CTRs.

October 22, 2023

This app redirect by pop up all your custumers to another page

Closet y algo mas
United States
18 minutes using the app
Adeagle replied October 25, 2023

Hello, thank you for sharing your feedback. Indeed, on the free plan, the app operates as an ad exchange. By displaying ads in your store, your products gain exposure in other stores as well. This aligns with the intended functionality as described in the app's description. It's important to note that you have the flexibility to customize the form of ads shown on your website through the app's settings. Popup ads are just one option; you can also choose native or banner ads. Additionally, upgrading to one of our advanced plans eliminates the need to display ads in your store entirely. We appreciate your input and hope this clarifies the app's features for you.

January 18, 2024

shows 69 impressions ON THEIR END but only 1 on my analytics..how STUPID

locale
United States
Adeagle replied January 19, 2024

Hi, please note that impressions are not the same thing as clicks and sessions on your store. Impression happens when your ad is displayed, so actually you can't check the number of our ad impressions in your analytics. You can only check the number of sessions, when a user lands on your website after clicking on your ad. Thus, all worked as expected - you got 69 impressions, 1 click and 1 session on your website. Hope this clarifies and please reach out to our support if you have any other questions.

May 31, 2023

I have not seen a single conversion with this app, I don't see much traffic to the store as well. This has been an expensive service and it has not lived up to its mission or hype.

UMA Cosmetics
United States
22 days using the app
Adeagle replied June 1, 2023

Thank you for your review. We apologize for the problems with our app you have experienced. We take your feedback seriously and would like to address your concerns. Please provide us with more details so we can investigate the issue and work towards a resolution. We also encourage you to reach out to our support team directly so that we can provide personalized assistance and troubleshoot any technical issues you may be encountering, including helping to optimize your campaigns. We also want to note that optimizing campaigns can sometimes require some time and adjustments. The success of a store can vary depending on various factors such as the uniqueness of your product, the competitiveness of the market, your marketing strategies, and other external factors. However, we are committed to assisting you in optimizing your campaigns performance for your store. Once again, we apologize for any inconvenience caused and appreciate your feedback. We value your business and are committed to working with you to resolve these issues.

July 13, 2022

This app is a scam. The only place ads are posted are on digitaldealstrends.com. Do not use this app. Use credible companies for ads like google, microsoft, fb, Ig.

Salefetch
United States
12 days using the app
Adeagle replied July 13, 2022

Hi, thank you for your feedback. The easiest way to see how many websites display our ads is to go to our demo website https://adeagletest.myshopify.com/ and click-through to other stores that are using our app. There are thousands of shops and websites in our ad network. I can see that you have only used our app for 3 days, so maybe there was something wrong with your campaign configuration. Our success manager will reach out to you. I'm sure we can help you configure your campaigns to achieve good results similar to the rest of our clients.