Reviews (259)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and extensive customization options, which are accessible even to those with limited technical skills. They credit the app's features like pop-ups, email alerts, and abandoned cart reminders for significant improvements in conversion rates and sales. The customer support is praised for its quick and efficient responses, and the onboarding process is smooth with helpful setup resources like video tutorials.
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There were a few glitches to iron out which slowed down the process of getting the app up and running. However, the support team was extremely proactive and diligent in resolving the issues so, the app get's 4 stars but the support team deserves 5.
Customer support is so helpful and quick! It’s a real person - not just a chat bot - which was so much quicker. My problem was solved super quickly. Great app.
Thoughtful staff and clear replies. 1 star deduction as I feel the chat function should indicate when an answer might be delayed because of time zone differences / increased traffic, or any other reason.