AdScale AI Ads Meta/Google Ads

I’ve used AdScale for close to a year (initially a few months, then another extended period after the team reached out to work more closely with me). I truly gave this platform a serious, long-term attempt because I wanted it to work for our company.

The team did reach out after my first review and offered support, which I appreciated. However, even after additional months of testing and optimization, performance never reached a level that justified continuing. I sell a very niche product in a specialized market, and in my experience, AdScale appears to work better for more generic, broad-appeal products (such as apparel or mass-market items). For unique or highly specific products, the AI didn’t seem to optimize effectively enough.

To compare fairly, I ran a 90-day test managing my own Google and Facebook ads, and I was able to achieve a stronger ROAS doing it myself (with support from Google’s tools).

Customer service was also inconsistent. While there was willingness to help initially, I experienced missed appointments when trying to schedule follow-ups, which made it difficult to build momentum and trust in the process.

I believe the concept behind AdScale has potential and may work well for stores selling more generalized products. But for highly specialized or niche items, I can’t recommend it based on my experience.

We have been advertising on META and Google for years now, our costs continued to rise and our OLD advertising agency simply would explain that we needed new creatives and to increase the budget..."advertising is getting more competitive but let's just test more"...with our money of course. I knew our business deserved a change!

We joined AdScale initially with another business we own and were impressed, but without testing this change first I wasn't willing to switch both of our businesses...What a mistake not to switch earlier.

AdScale has delivered well beyond our expectations. Our ROAS is up, our CPA is down, our budget is steady, and the same "old creatives" are still working. I wish I would have switched earlier!

When we first signed up we were assigned an account representative to work on our account and help us grow. I was leery that they wouldn't understand our market but boy was I wrong. Kseniya jumped in and learned our business, our strategy, our customers, and has become a major part of our business. I can trust her to understand what our goals are, our audience, and our concerns. She get's it! We meet twice a month to discuss the account but I can, and have, reached out via email and get a quick reply. If she doesn't know the answer (which is rare), she has a team of people with AdScale that jump right in and fix anything that META or Google might throw in our path.

If you are looking for a GREAT service, with real people, to help grow your business, work together for a common goal, and benefit from the use of AI to maximize sales while minimizing spend, you have found the right company! I don't recommend very many businesses as most are average and underdeliver, but AdScale has hit it out of the park.

We have been in business for nearly 30 years and with AdScale on our side, helping grow our social, I am confident we will be in business for another 30 years. Don't wait, you won't regret it for a second!

AdScale has been a great addition to our Shopify store. The platform is easy to use, results-driven, and their customer support is responsive and helpful. Communication is always clear and timely. Highly recommend!