Reviews (529)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its responsive customer support and AI-driven optimization that enhances ad performance across platforms like Google, Facebook, and Instagram. They appreciate the user-friendly interface, detailed analytics, and the ability to manage ads effectively without external help, leading to increased sales and traffic. The app is noted for its cost-effectiveness and time-saving features.

December 28, 2022

We have contact with them and Rafael was the person in care of our business, he help us to create campaigns and explain how this app works. It seems to be really helpful for our shop.

Brenda Zaro Shoes
Spain
6 days using the app
November 27, 2022

Très bonne solution, outil très clair et performant. Très bon contact avec Rafael qui a prit du temps pour répondre à l'ensemble de nos questions et nous accompagner sur le lancement des campagnes.

ÉPICE PARIS
France
6 days using the app
July 6, 2023

As a new business owner, I have found AdScale to be incredibly beneficial in my journey of understanding Facebook ads. The presence of a dedicated team to address any inquires is extremely valuable, especially when you are not an IT specialist. Rafael and Nicole have gone above and beyond to assist me with any questions or issues I have had. I highly recommend AdScale if you are looking to start ...

Twinklette
United States
6 days using the app
May 10, 2023

One of the most straightforward onboarding processes I've ever had. Adscale's software creates all your Facebook/Instagram/Google Ads as per your specifications within a matter of minutes. After that, it's just about conversions that again, between Rafael's weekly calls and the app's AI algorithm have you feeling very comfortable your ads are in the best of form.

NovaPans Handpans
United States
6 days using the app
August 14, 2023

BLUF: Amazing customer service paired with a strong ad tool!

From the onset of my journey with AdScale, the experience has been nothing short of exceptional, and Nicole stands at the center of this commendable experience. Her professionalism, dedication, and proactive approach have transformed what could have been a daunting journey into a seamless one.

Nicole consistently went above and beyond. ...

Bright Bambinos
United States
5 days using the app
October 30, 2022

So far, so good. While we've only been using the app a few days, the system looks pretty sophisticated and we're cautiously optimistic for increased revenue and ROAS. Rafael was super-helpful in explaining how things work and making adjustments in the system. Especially on a weekend! It wonderful to him available to support us with something as complex as Google and Facebook marketing. A+

The Useless Pancreas
United States
5 days using the app
January 12, 2023

Excellent service from Rafael. Scheduled a call with him and his knowledge is very good, clearly knows what he's talking about. I've seen an uptick in sales right from installing this app on my store. Just going through the fine tuning process now and very happy. Great app if you don't have a lot of facebook and google ads experience.

USA in UK
United Kingdom
5 days using the app
August 15, 2020

Thank you for the kind and professional patient service of Nadav. Perfect training lots of patience and knowledge and accurate. Exactly what I needed I should believe in the product and technology Thank you very much

PINKSALTONLINE
Israel
5 days using the app
March 14, 2024

We recently had a disappointing experience with an app that promised to optimize our return on ad spend (ROAS). Despite its promises, we found that the ROAS was merely on par with what we were already achieving with a free Shopify app. This similarity in performance was underwhelming, to say the least, given our expectations for superior results.

More troubling, however, were the issues we ...

Vidlogix
United States
3 months using the app
AdScale replied March 17, 2024

Dear valued customer,
I'm sorry you felt you did not get the value you expected from our app despite a significant improvement in ROAS over the period you used it. Campaigns ...

December 27, 2022

Very Helpful! Rafael was very helpful with the set up. He went above and beyond to help explain the tools to me. I am very excited to start my journey with Ad Scale!

Olivia Nadine Boutique
United States
5 days using the app