Reviews (527)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its AI-driven automation and optimization tools that enhance ROI, conversion rates, and audience targeting. Features like automated budget allocation, a user-friendly interface, real-time analytics, and seamless Shopify integration are well-received. Continuous support from dedicated account managers has been crucial, offering professional guidance and insights. Merchants appreciate the significant improvements in ad effectiveness and cost savings.

January 30, 2024

Customer service works very well. They helped me a lot. Thank you. I highly recommend using the app. It took a lot of my workload.

GIFT SHOP
United States
2 days using the app
June 17, 2020

Good customer support. They won't stop helping you as long as you need it. Good job, keep it that way guys! Thank you!

Easy concept svg
Morocco
2 days using the app
February 12, 2019

Just installed the app. It will be exciting to see what the results are. It seems good so far.........

HerBikinis
Norway
2 days using the app
November 2, 2020

We use this app to advertise our store on Facebook & Instagram & Google.
It really helped us growing ROI and exposure to new audiences. Perfect Customer service! Highly recommended!

GUILLAIN FASHION
Israel
1 day using the app
September 8, 2020

Terrible experience. Product did not work for me. Google campaign took around 3-4 days to become active. Facebook never became active due to "payment issue" even though I have been running Facebook ads on my own and am currently doing so.

Turned off all campaigns before free trial was up. Was charged $190 anyways, asked for refund since they did not provide anything for me, and was denied. Avoid ...

Gabe's Collectibles
United States
About 1 month using the app
February 15, 2020

I used this add to help my shopify store and used 14 days trial but after adscale charged me without my activation any plans and not refund my money...
I don't suggest anyone to use this app

Odedra
Australia
About 1 month using the app
AdScale replied February 18, 2020

As mentioned to you in our communication, you installed and used the app beyond the 14-day free trial and therefore couldn't be refunded. Your account was active and you ...

November 22, 2021

Tried the app for a month. The AI did not seem to do anything but raise the CPC way higher than it was when I run manual ads.
I got worse results with the app compared to manual ads. Also less exposure for the same money. The interface also is terribly slow and there are some issues with the interface itself. For example you can choose up to 5 videos when making facebook and instagram ads, but ...

Näckrosgården
Finland
29 days using the app
March 28, 2019

This app is completely misleading and not worth the amount of access/data you have to provide to them.

We received an unexpected bill for over $1000, despite having a daily budget of $5 per day (or $150 p/month). There is no where on their website that tells you they charge commission.

They clearly state "You'll only pay for sales generated by AdScale" and look at their response to one of their ...

William Hunt Savile Row
United Kingdom
29 days using the app
AdScale replied March 31, 2019

It's also important to mention that the app fees billed to you were after our app has generated your store $18,561 in sales during your first 30 days, and your overall spend ...

May 6, 2019

I tried adsale it didn't work for me. I spent over $130 got only 97 visitors and got no sales but when I spend the same amount on my own I got a few sales and break even needless to say if you're a small store that gets less than 100 visitors a day this is not for you it's all based on your store historical data, They do not know how to start from scratch but Kuddo to Admit for answering all the ...

MinoTronics
Canada
About 1 month using the app
August 22, 2022

We are loving this app !It simplifies all our social and paid search and we are saving so much money doing this ourselves.
Support is amazing as well - thanks Frank for your guidance.
Highly recommended !

OverRobo
Israel
1 day using the app