Reviews (522)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its AI-driven automation and optimization tools that enhance ROI, conversion rates, and audience targeting. Features like automated budget allocation, a user-friendly interface, real-time analytics, and seamless Shopify integration are well-received. Continuous support from dedicated account managers has been crucial, offering professional guidance and insights. Merchants appreciate the significant improvements in ad effectiveness and cost savings.

October 3, 2018

The app could use more customization features on the ads. My products spread over several categories, and it only let's me choose one. That's probably my biggest complaint. Perhaps I have to start several separate campaigns-I'd like to know because if that's what I have to do I can respect that and do that, but I'm in my starting phase and don't know which products to focus on. That said, despite ...

The UniDragon
United States
18 days using the app
November 6, 2021

Einrichtung unkompliziert, Funktionsumfang vielversprechend. Mal sehen wie es läuft durch und nach der Lernphase. Bin gespannt.

SEELENlook
Germany
About 15 hours using the app
Edited September 28, 2020

They are very unprofessional. You need to wait more than 1 day or even more time for their response. They promised to open GOOGLE and FACEBOOK ads in 1-5 days, but no, I waited for almost 2 weeks and they did not do it. Later The number of clicks in the GOOGLE announcements activated is fake. I did not see any extra clicks on the right of shopify. They are deceptive, I'm sure. Don't believe them, ...

ECCP AUTOPARTS
United States
13 days using the app
AdScale replied September 28, 2020

We sincerely apologize for the inconvenience you experienced. I can see that your Facebook Ads were not connected due to permissions error related to your Business Manager ...

Edited June 1, 2021

Appalling experience. Account suspended, didn't get started until trial almost over. Once it was on delivered only 1 sale (compared to my 10+/day). Now my campaigns are deleted, all work gone & they're accusing me of uninstalling when I never did. They're unprofessional amateurs. Ontop of all this only had 2 days left of trial (so I barely got to actually trial it!) and they refused to reset my ...

Our Baby Nursery
Australia
12 days using the app
AdScale replied June 2, 2021

Hi, accounts occasionally get suspended by Google - this is Google's policy and nothing to do with Adscale. We notified you once this happened and offered to connect your ...

Edited July 21, 2021

So far so good, waiting for my Ads to be approved by Google & Facebook.
The on-boarding experience was clear and satisfying (:

Altijdhorloge.nl
Netherlands
About 14 hours using the app
Edited October 31, 2020

Added Adscale after reviewing it's proposed benefits: AI created advertising for marketing. Not at all as advertised! Zero AI ad creation, you create ALL ads yourself on the site, then Adscale creates different versions of that ad. Well that would be great except every single alternate ad version created by Adscale was REJECTED by Facebook. EVERY SINGLE ONE. No follow up from Adscale, No ...

Elevation Outdoors
United States
12 days using the app
June 16, 2019

We have just started to use the app, so still waiting to see results. We had a small issue and the support team have been really helpful. Thumbs up for offering support on a Sunday. Thanks.

Mark Ryden Global
United Kingdom
About 13 hours using the app
March 3, 2019

No idea how this app works, I've had the app for a week and I can't see my stats. Frustrating, Any help would be great.

The Bella Faccia Collection
United States
16 days using the app
Edited January 23, 2020

Adscale is the app you use if you'r willing to put back more profits back into your marketing with better results equaling to more customers. Its playing the long game especially for a new business owner like me.

LovelyTrender
United States
13 days using the app
Edited September 9, 2019

I am on the last day of the free trial. I wanted to wait to write a review after I had used it and not as soon as I downloaded it. I would give this app high marks and it seems to do what they say it will do. Nice that it takes over all Google marketing. I only have to up load a product to my store and they do the rest. They stay within the budget I have set with them. Some may not like the fact ...

NikkiBrands
United States
13 days using the app