Reviews (522)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its AI-driven automation and optimization tools that enhance ROI, conversion rates, and audience targeting. Features like automated budget allocation, a user-friendly interface, real-time analytics, and seamless Shopify integration are well-received. Continuous support from dedicated account managers has been crucial, offering professional guidance and insights. Merchants appreciate the significant improvements in ad effectiveness and cost savings.

Edited July 5, 2023

Ich kann die Software überhaupt nicht Empfehlen. Derzeit fühle ich mich wie einem Teilnehmer eines Beta Programmes.
* Sync Probleme. In den Channels die die Software verwaltet sehe ich nur Fehlermeldungen. Ich muss dann wieder auf Sync drücken damit der Fehler behoben wird. Auch Fehlermeldung bezüglich der Reichweite usw.
* Bis dato keine Conversations aus der App.
Der Support ist in der tat bemü ...

4PetsWithLoveCo
Germany
10 days using the app
AdScale replied June 28, 2023

You have been running for a short period of 5 days - during which Facebook received traffic and clicks - Pmax campaign has just begun to show traffic and wasn't given enough ...

January 25, 2020

Used it for 2 weeks and didnt get any orders at all. i got orders on the ads i did myself but nothing from adscale.

I dont know if i can recommend this app.

lytebright
United States
13 days using the app
August 11, 2020

Absolutely useless.

Don't bother to respond to thing but spams your email. Useless service and set up one ad account and they used another and began billing card that was required for set up instead of what you would assume would be the damn ad account I selected. Wasn't even linked to the ad account that I selected it changed to another one that Shopify set up for their ads which have never used ...

Beardy Goat
United States
9 days using the app
December 4, 2021

you would think with todays technology it would be a lot easier to use facebook and google instead of paying 150$ a month to use adscale i hope i learn enough to not have to use adscale in the future

Woodson30
United States
About 11 hours using the app
October 26, 2020

Simple and easy to run. create great ROI in a few clicks.
Love the GUI and it was very easy to create my first campaign.

Vivid Co. Clothing
United States
About 10 hours using the app
July 26, 2020

I used this on my store during the 14-day trial, I think it did good and got me the sales. However, my profit margin as a beginner was like £7-8 dollars. So if I'm paying 99 dollars monthly and not getting sales anywhere near that, then it's pointless. So not happy getting charged such extortionate amount.

I think you @adscale should consider having a Basic plan for beginners. If there sales hit ...

Embezz
United Kingdom
11 days using the app
August 6, 2018

Didn't work, contacted developer who said it would be fixed. Only way I could get it past page 2 of setting it up was with edge browser only. You also get charged a card transaction fee of 5%. And unlike most apps it does not go through your own adwords so you pay adscale upfront for your monthly budget!

Gift Moments
United Kingdom
8 days using the app
April 9, 2019

I've never seen an app like this.
Though my ads is yet to be approved but I believe this app is incredible.
I recommend this to not just shopify user but everyone.

Riel'sVentures
Nigeria
10 days using the app
October 23, 2021

great app for promoting a business with detailed targeting and specs to collect all the data which will be needed for the time span.

Kartscape Jewelry
United States
About 9 hours using the app
October 25, 2018

Great app that started delivering sales within the 2nd day of use at an extremely low CAC. The lowest I've ever seen.

The user dashboard is good but a better feature to be able to track/compare results on a daily/weekly/monthly basis would be great.

Other than that, no complaints!

Oh, and the customer service is unheard of. Super friendly, helpful and quick to respond!

Parvel
Sweden
9 days using the app