Reviews (522)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its AI-driven automation and optimization tools that enhance ROI, conversion rates, and audience targeting. Features like automated budget allocation, a user-friendly interface, real-time analytics, and seamless Shopify integration are well-received. Continuous support from dedicated account managers has been crucial, offering professional guidance and insights. Merchants appreciate the significant improvements in ad effectiveness and cost savings.

July 20, 2020

I used this app on my store and it was horrible experience so far from the past 4 days. 60 usd spent with 1.20 cpc!!!

All my regular manual cbo campaigns are doing fine and its not 1000% ROI it actually 0% ROI dude...

irepeller
United States
6 days using the app
AdScale replied July 20, 2020

We apologize that you feel this way. As we mentioned, getting a positive ROI is something that can take more time, your campaigns were running for only 4 days, and that's not ...

February 13, 2019

Easy set up. Hopefully it'll deliver results. Minimal budget to start until I see results. Wish me luck

Spot The Trend
United States
7 days using the app
August 12, 2020

I downloaded it to see if it was going to do much. I’ve had it for roughly a month and there’s been plenty of clicks, but no orders just yet. It is not mobile or app friendly, so if you don’t have a computer, I wouldn’t advise it. I’m gonna try to read more into how to use the app to get its full potential and determine if I need to keep it or not.

Honey & Fig Boutique
United States
8 days using the app
Edited August 31, 2021

I don't know how good or bad this App works. I am facing facebook integration issues and the person in support team doesn't seem to be bothered. I have been waiting for the revert from this support guy from last two hours. I had an existing FB Ad account which was not pulled by Adscale apparently and they created a new account for me. With this new account, I am facing challenge with adding my ...

India Ethnic Wear
India
5 days using the app
AdScale replied September 8, 2021

Hi,
During the onboarding process you had the option to select the existing accounts or create a new one. I guess a new one was selected and this is what was created. In any ...

April 18, 2019

Suport delay to answer.They try to get money from my bank account without infom me before and with unknow amount.I need to know what amount need to withraw and i want to have control on my bank account.Later they toll me that i can st my daily budget but the budget button on this app is with black color and not work.Disapointed.

Fashion Jewellery Shop
Greece
5 days using the app
AdScale replied April 18, 2019

We sincerely apologize for the experience you had.

Our app doesn't take any charges without informing you first. You have full control over your budget and you set your ...

April 23, 2019

Signed up and nothing has happened for a week. Ever since I added the app, their pixel screwed up my existing FB campaigns.

Hey Little Scout
United States
7 days using the app
AdScale replied April 24, 2019

We sincerely apologize if you had a bad experience with our app.

We'll be happy to schedule a call with you and help with solving any issue relevant to your account or ...

Edited September 24, 2020

Day 1 was surprisingly easy. Just have your write up, images and videos ready and the process works pretty well. Received a nice gift - that was cool. Next steps are to watch the campaign launch and we can take it from there. So far, all good

Posh Mozzie
Australia
About 5 hours using the app
August 3, 2019

Stay out as far as you can, do not install this app.
I've been quite happy finding this app, however my happiness ended very quickly. Basically no support - i've sent 3 reports to support within the last 7 days, I've recieved 1 reply with template pasted that did not even depict my issue. My technical issue has not been resolved (after activating trial period pop-up with trial period offer ...

Sabor Gourmet - smak tradycji i natury
Poland
4 days using the app
AdScale replied August 4, 2019

We sincerely apologize for the experience you had with the app.

However, we would like to clarify a few matters that you mentioned in the review and apparently are ...

November 2, 2020

absolutely love it so far, Im new to the advertising scene and AdScale was right by my side every step of the way and made the process of creating my first Ad Campaign quick and easy to understand. Great work.

DigiSquad Inc.
United States
About 5 hours using the app
February 17, 2019

Fácil de instalar, he puesto el mínimo gasto para empezar. vamos a ver si funciona!
Parece una herramienta potente

Extraordinarios Cuarenta
Spain
5 days using the app