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this app is must use to organize our collections since we have a lot of products.
plus, their support is always spot on and very helpful.
We have a large Shopify store and this app just takes ages and ages to even load. Waiting for an hour+ just for the app to load is obviously a deal breaker. We quickly uninstalled the app.
Apologies for the frustration. If you have a large Shopify store, it does take a while to load as the app has to loop through every product to get all the product tags / types etc for you to select in the interface, and we are limited to 250 products per request using the Shopify API, and a limit to a number of requests per second depending on your plan.
However once it's loaded, it's cached in your browser (if you are not in incognito mode or using Safari which does not support it) and you do not have to wait again unless the cache is cleared, or if you have to refresh the selection lists.
That being said, we are reaching out to you using our email hello@voidworks.co to provide further assistance, please look out for it, thanks.
Just wanted to add a link as to why we have to loop through every product to get the tags / vendors etc - https://community.shopify.com/c/shopify-apis-and-sdks/cannot-get-all-product-tags-from-graphql-api-shop-gt-producttags/td-p/484128/page/2 - and awaiting your reply to our email.
Takes a little long to load all your products, but I do have over 50K unique products on my website. For the price, it does what it needs to easily. Not only can you organize your collections with newest added product (not just newest published), you can push down out of stock items. I had 2 different apps doing these things for the same price. This app is saving me a couple of dollars for being able to do both. Also the layout is much more simple to use over the others. I do think the pricing structure is odd, as we have quite a lot of product and don't need anything above shopify basic at this point. But with shopify basic, its worth it.
We use this app to create complex sub-collections that would otherwise require us to import a lot of tags into our products. While importing tons of tags on the fly can be a good option if you are only using a simple Shopify store, it is not a very good option when working with more complex ERP connections. Support is great. We only had to contact them once and the issue was on our end for not seeing the "refresh cache" button.
I have a total of 200 collections and waiting for 30 minutes the app is still in loop to sort existing collections. Naah dont work for me.
Hey there, the records show that you installed the app for less than 15 minutes. It takes some time to sort all your collections as specified in the app, given that the app has to loop through all your products and collections within the API rate limits. Please feel free to email us at hello@voidworks.co for more information.