Overall rating
Counts per rating level
  • 72% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its site customization, product detail management, and sub-collection creation capabilities. They appreciate the bulk update feature and seamless theme integration. The support team is praised for their prompt and effective help. Merchants find the ability to edit fields in other apps, without coding, beneficial. The app is noted for its reliability, performance, and cost-effectiveness, often addressing issues not anticipated by Shopify.

August 12, 2021

Overall a good app. Kind of stinks to have to open a new window every time your doing an edit. Also the pop up asking me to leave a review wouldn't go away until I wrote one so that's pretty annoying.

Frankie & Claude
United States
Over 1 year using the app
September 1, 2021

Pretty satisfied so far with this app, but it can be a bit confusing to set up until you work with it a bit. We use it to add sections to our product pages as well as collection pages. App WILL NOT stop asking me to leave a review. I can't open it without it asking me multiple times. My recommendation would be to not be as pushy about them.

Pure for Men
United States
About 1 year using the app
October 23, 2022

Hi there,
we are facing the same issue, "app.advancedcustomfield.com refused to connect".
Hope you can fix it quickly.
once fixed I will change the review to 5 starts, as it's a great app

12 months using the app
ArenaCommerce replied October 23, 2022

It wasn’t our intention to disappoint you. But we feel fully responsible for what happened and for any inconvenience this may have caused you. Our technical team has already fixed the issue.
If you have other concerns or additional feedback, please don’t hesitate to contact our customer service team at support@arenacommerce.com

September 8, 2021

Great add on, but kept prompting to review to be able to use it. And you have to use a minimum 100 characters to be to submit a review.

Hakuna Pets
United States
27 days using the app
Edited May 28, 2020

The app looked really good at the start. But the thing that did the whole app in is the import sample data. This wipes out all that you have created earlier if you use it accidentally. Lost 4 hours of work. Just too sensitive in a team environment. A supposedly useful feature is its Achilles heel.

Thank you for your reply. Saving a template feature is quite important. Changed from one to three stars for sincere reply.

Picket&Rail Singapore's No.1 Premium Solid Wood Furniture & Custom Lifestyle Retailer
About 7 hours using the app
ArenaCommerce replied May 27, 2020

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better.
Please feel free reach out to support@arenacommerce.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
To be honest, we have never encountered a case like you among the thousands of stores that use our app. You will not lose custom form settings data unless you click the Save button after clicking import & verify your new setting. In addition, your metafields value is stored by Shopify so it can't lost with import sample custom field setting feature.