Reviews (90)

Overall rating
4.4
Counts per rating level
  • 71% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to enhance store customization through detailed metafields on product pages, including PDF instructions, secondary titles, and video links. It also allows for creating custom fields for FAQs, managing extra product variants, and adding schema to blog posts. Merchants commend the quick, effective support team, often resolving issues within 24 hours and adept at handling complex customizations.

February 13, 2025

This was my first time asking for support in the custom field. The Support team fixed my issue with no problem and their support communication was great.

Widin Inc
United States
Almost 4 years using the app
Edited September 17, 2021

We loved this app for the longest time, but it's been down the past few days, and have had zero communication from them, even though I've emailed them a few times. We usually access it daily and have not been able to so it's affecting sales on our website. I really hope they get back to us soon. 9.17.2021 UPDATE: ArenaCommerce reached out quickly after receiving this review and additional contact through Shopify Plus Support. I was not aware, nor was it obvious, that support requests only occur in their support portal and not via email. Upon logging into their support portal I did see that they responded to my initial email for help very quickly, and that information did solve my problem. For those of you that are considering this app, just be aware that they have a support portal that you need to create an account on, vs just being able to communicate requests via email. Other than this misunderstanding, I do recommend the app. We use it for a large variety of different features on our website and it works perfectly.

Swig Life
United States
Over 1 year using the app
ArenaCommerce replied September 17, 2021

We already reply you 2 days ago: https://support.arenacommerce.com/a/tickets/85743. Please check the ticket response then follow instructions. You may add our support email to the whitelist if you don't receive this email from our support team.

September 2, 2021

Used to add custom product data to receipts. Functionality works well. Wish the app loaded a little faster.

Erie Basin
United States
Over 1 year using the app
September 6, 2021

Very good as a service to add extra data points to your pages. Makes your life simple and fast. Must try for all. It will surely help!

Teacurry
India
About 1 year using the app
September 7, 2021

I use this app to add additional photos to product collections. I wish the integration was more direct but it accomplishes what we need to do.

Bedside Manor
United States
About 1 year using the app
August 12, 2021

Very powerful app to extend your site—the possibility of adding extra fields and having a rich editor to add information is quite powerful. Like the reviewer below, the only thing I don't like is their lack of a bulk editor. I understand they make you download and upload in order to "charge" you points for updating items, but they could do the same by providing a more powerful bulk editor than the one Shopify offers and make it worth it by removing the hassle of finding those fields and item id's. I would be more than happy to upgrade or acquire more points if they had that. That said, the tool is great at what it does and very reliable. Recommended.

Obakki
Canada
12 months using the app
Edited August 9, 2021

It does what it's supposed to do, but it's an "extra layer" that makes product management quite tedious, especially when combined with a translation app. I wish the layout were more compact and closer to the Shopify look and feel and more intuitive. Overall a good app, but when possible, build your store in a way you will not require extra field.

Jalie
Canada
9 months using the app
September 9, 2021

The app is fine however I am only writing this review so I stop getting the annoying review request every time I use the custom fields

Fobus Holster
United States
9 months using the app
September 3, 2021

Pretty simple to use and does what it is intended. Would be great if Products tab had a way to filter against Active products for faster movement through each products when doing a lot of custom field updates.

SAFETON
United States
6 months using the app
September 2, 2021

Good app that was pretty useful in our development workflow. The credits system that is used for bulk imports and exports might be unforgiving sometimes in case you make a mistake or if there is an error.

Lightforce Australia
Australia
4 months using the app