Reviews (105)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing product pages with accordion-style descriptions and customization options that match various store themes. They report improvements in conversion rates and sales due to better product presentation. The app integrates seamlessly with Shopify, maintaining site speed, and is supported by exceptional customer service that assists with installation and customization.

February 11, 2022

Great app and great support made my product pages easier to read which is important to me and the customers

PVL
United Kingdom
4 days using the app
App HQ Pte. Ltd. replied February 14, 2022

Hi PVL,
Thanks so much for taking the time to review our app - it means the world to us!
Warm regards,
Richard

July 21, 2020

Great app and super support too! Making your product page look much better and save space! 5 Sarts all the way!

Miss Floral
United Kingdom
3 days using the app
April 7, 2022

The app is great, and is exactly what my client was looking for! When I ran into an issue I contacted the developers to help find a solution. Both Christian and Ziel were extremely helpful and VERY fast at replying. Would definitely recommend apps from App HQ for our future clients!

green-gear-website
New Zealand
3 days using the app
App HQ Pte. Ltd. replied April 11, 2022

Hey green-gear-website,
Thanks so much for reviewing our app! We're so pleased to be able to help your business :)
Warm regards,
Richard
Customer Success

August 27, 2020

I have been trying to use the app but when I change the product description, it doesn't change on the website or my products Shopify tab. Tried to get support but didn't work either.

Debut New York
United States
2 months using the app
App HQ Pte. Ltd. replied August 27, 2020

This reviews not really fair, it was written 1 hour after the support request. Unfortunately I'm are unable to answer every support request instantaneously. I pride myself on great support and usually respond within a couple hours. If you look below there's dozens of reviews about the great support received.

Some themes require manual installation. When I went to check the customers he already got it working using the easy to follow manual installation instructions.

October 25, 2020

This app make my product site complete. The costumer service was fast and fiks my problem Wright away. Perfec4 app ande costumers service

Lillesand Hudpleie
Norway
3 days using the app
May 14, 2022

I have lingering codes from this app that is disrupting my website. I can raise the stars once it's removed, but it's been a hassle in the meantime! Please remove all lingering codes ASAP!

MEMORY LANE CANDLE CO.
United States
2 months using the app
App HQ Pte. Ltd. replied May 18, 2022

Hey Memory Lane Candle,
I'm sorry to read of the disruption to your business, however I would like to confirm that our team has now successfully removed all code used by APD from your theme.
Again, our apologies for any inconvenience, and we wish you all the very best in your business.
Warm regards,
Richard

September 15, 2021

Incredible customer support! The app is easier to use than I thought it'd be. Thank you so much Robert for all your help. (:

Diamond Evolution- Lab Grown Diamond Jewellery
Canada
2 days using the app
November 14, 2020

The app is exactly what we were looking for. It's great that you can adjust the look on each product so it's not all or nothing. Robert the app developer was EXTREMELY helpful! When I had trouble loading the app with our custom theme, he jumped right in and installed it for us in a few hours. If you are looking for a clean and flexible product description app... this is the one! There's a free version for up to three products so it's perfect for new storefronts. You cannot beat the customer service. You feel like you're talking to one of your own. Definately recommend!

Brute Fit
United States
2 days using the app
June 14, 2023

Very efficient app. Does what it should and excellent customer service. I recommend highly this app.

HEMP USA
United States
2 days using the app
September 7, 2023

Great product. But the customer support team is the real star! Quick, competent, very precise and so friendly. GREAT JOB!

HYPERION NUTRITION
Germany
1 day using the app