Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
August 26, 2020

Really awesome app! Definitely a great tool to organize descriptions and make the page look professional. And even better customer support. Shout out to Robert Klein for going above and beyond his duty to fix the issue I had at hand.

The Petted Pet
Oman
29 days using the app
August 30, 2022

Brilliant app and the best support I've experienced!! Fast, extra helpful, friendly and went above and beyond.

Nodi Handmade Rugs
New Zealand
13 days using the app
App HQ Pte. Ltd. replied August 30, 2022

Hey Nodi,
Thank you so much for reviewing our app!
It really does mean the world to us :)
Warm regards,
Richard
Customer Success

Edited September 21, 2020

I haven't used the Advanced Product Descriptions app for very long, but so far so good. The support is fast and kind. Looking forward to using it more and seeing what it's capable of for my website.

Insideoutprinting.com
United States
12 months using the app
October 25, 2022

No way to export data from this app. We have over 300 items and customer service told me that the way to export is to copy and paste into a Google Doc. The developers of this app have obviously never run an online store. The app works in all other respects, although the integration is a bit weird because you can't click a button inside the app to return to the Shopify product description. Had I known that these guys developed an app for product descriptions that didn't have export capability, I would have never signed up for this. Apparently, we've got a lot of copy/paste to do before we transfer all of our data over to another app.

Miracle Botanicals Essential Oils
United States
9 months using the app
February 6, 2021

I was surprised by their fast and efficient customer support! Answered me in 3 minutes. I would definitely recommend the app.

FOAMIE México
Mexico
9 days using the app
July 15, 2020

I was using a third-party theme from Shopify and had a bit of trouble getting it installed which is no fault of this application, BUT after contacting customer support, Robert was very quick and attentive to my needs and was able to resolve the issue and I love how it looks now!

Nail Mart USA
United States
7 days using the app
February 11, 2022

Great app and great support made my product pages easier to read which is important to me and the customers

PVL
United Kingdom
4 days using the app
App HQ Pte. Ltd. replied February 14, 2022

Hi PVL,
Thanks so much for taking the time to review our app - it means the world to us!
Warm regards,
Richard

July 21, 2020

Great app and super support too! Making your product page look much better and save space! 5 Sarts all the way!

Miss Floral
United Kingdom
3 days using the app
April 7, 2022

The app is great, and is exactly what my client was looking for! When I ran into an issue I contacted the developers to help find a solution. Both Christian and Ziel were extremely helpful and VERY fast at replying. Would definitely recommend apps from App HQ for our future clients!

green-gear-website
New Zealand
3 days using the app
App HQ Pte. Ltd. replied April 11, 2022

Hey green-gear-website,
Thanks so much for reviewing our app! We're so pleased to be able to help your business :)
Warm regards,
Richard
Customer Success

August 27, 2020

I have been trying to use the app but when I change the product description, it doesn't change on the website or my products Shopify tab. Tried to get support but didn't work either.

Debut New York
United States
2 months using the app
App HQ Pte. Ltd. replied August 27, 2020

This reviews not really fair, it was written 1 hour after the support request. Unfortunately I'm are unable to answer every support request instantaneously. I pride myself on great support and usually respond within a couple hours. If you look below there's dozens of reviews about the great support received.

Some themes require manual installation. When I went to check the customers he already got it working using the easy to follow manual installation instructions.