Overall rating
3.3
Counts per rating level
  • 87% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 13% of ratings are 1 stars
Edited July 23, 2022

Hi!Now,I'm looking for a new theme for my online store,and I feel your app is amazing one,could tell me three themes which your app support exactly?thx

Micas
Hong Kong SAR
18 days using the app
Vital Apps replied July 8, 2022

Hello Micas,
Thanks for writing a review for us.

You can find the list of our support themes here (scroll down until the end): https://app-docs.etssoft.net/shopify-apps/search-and-filter/

We don't put the link there, but you can copy the theme's name and then search it on Google or Shopify theme store

If you need any further support or have any other questions, feel free to contact our support team via Online chat which is existing in our app

Have a great day!

May 16, 2022

Although the application did not perfectly fit our needs, the support was very helpful throughout the way!

Coutureland
United Kingdom
18 days using the app
Vital Apps replied May 16, 2022

Thanks for your review. We also have a great time supporting you
We wish you a successful business

June 8, 2022

I'm very happy with this plugin - shopify doesnt support collection filters on shop which is kinda weird but this plugin did the job. My theme wasnt on supported list but Giang from support helped me to get the plugin to work and now i have all the filters i wanted.
I recommend this plugin - working, good support and highle developed plugin panel which can help you get the customization you needed.

Sklep Przynęt Wędkarskich
Poland
8 days using the app
Vital Apps replied June 16, 2022

It's an awesome review. Thank you very much.
This review is the motivation for our team to continue improving our app and support service, to give all our customers a great experience while using our app.

Have a great day!

August 5, 2022

We were having trouble with the product search feature not working well within the online store and this app helped us out. The staff is very courteous and helpful, and if we have any questions, they are always ready to help us out. This app is perfect for our store.

丸伊製陶株式会社
Japan
3 days using the app
Vital Apps replied August 8, 2022

Hello,
Thank you so much for your kind words

We really appreciate you taking the time out to share your experience with us.

We count ourselves lucky for customers like you

I wish you have a successful business

Have a great day!

March 3, 2023

Users beware! We tried Product Search & Filter Pro for 1 hour & 19 minutes and removed it because it did not meet our business's needs for fully responsive product filters. The merchant then charged us their monthly subscription fee. We contacted the developer (ETS Soft) to request a refund, and they directed us to Shopify support. We found this highly unusual but followed their instructions. In the end, we received an email from ETS Soft stating, "this is not an eligible reason for us to accept the refund because the app description of Product Search & Filter Pro already listed the app plan." We requested more information regarding the denial and received no response!

Jingle Truck Toys
United States
About 4 hours using the app
Vital Apps replied March 6, 2023

We're sorry for your misunderstanding. Our app is listed on Shopify apps as a paid plan (We don't have a Free or Free Trial plan), so when you install our app, Shopify's system charges the fee (Our team didn't do anything, it's automatically charged by Shopify's system).

Since our app doesn't meet your need, you already contacted us, and we already issue the refund, you will get it in your account after verifying by Shopify