Reviews (213)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly value this app for its precise shipping quotes and customizable rules that enhance shipping accuracy and cost-effectiveness. It supports a variety of shipping needs, including bulky or fragile items, and handles both domestic and international shipping. Merchants also appreciate the ability to block specific ZIP codes and manage multiple origins. The support team is praised for their quick, effective assistance and minimal downtime.
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The quality of the app and its flexibility is only surpassed by the amazing customer service. We do very complicated things on this app and from time to time have a question or we create a new situation for ourselves we are unable to resolve on our own, and we get responses from them in minutes not days. Couldn't recommend more highly.
Thank you so much for this incredible review! We are thrilled to learn that the app is supporting your complex workflows and that our team has been able to help quickly whenever you needed us.
We truly appreciate your trust and your recommendation — it means a lot to our whole team!
We have been using Advanced Shipping manager for over a decade. They are always responsive to any concern we might have and go above and beyond in their assistance. Their app is easy to use and works seamlessly. I highly recommend Dan and his team!
Thank you for taking the time to share your experience! We truly appreciate your loyalty over the past decade and are really happy to learn that Advanced Shipping Manager has continued to meet your needs.
Our team works hard to ensure the app lives up to expectations, and that our support is always there when you need it. Your recommendation means a great deal to us. Thank you for being such a valued partner!
We launched a new ecommerce site and implemented Advanced Shipping Manager for our rate calculator. ASM is a great tool to apply all the intricacies of a complex shipping operation. We are able to provide accurate shipping quotes to our customers on our new site. Our rep Burt has done an amazing job at handling any/all questions we have had during setup and the ongoing process. Support from this team is superb!
- Travis
Thank you for the thoughtful review. We are glad to learn that our app is helping you accurately reflect the complexities of your shipping operation and deliver reliable rates to your customers. It is also great to know that Burt has been a strong resource during both implementation and ongoing use. We appreciate your partnership and look forward to continuing to support your ecommerce growth.
Highly, highly recommend. We've been an Advanced Shipping Manager customer for a decade (previously on another platform) and over that entire time, whenever we've had an issue (we've had very few), Dan and his team have been extremely responsive, helpful, and quick with a solution. On top of great service, the app itself is great. Highly customizable to meet any complex shipping need.
If you're considering something else, don't. Try this app first, I'm confident you'll happy you did.
Thank you so much for your review as well as your kind words. We always enjoy working with you as well, and it has been our absolute pleasure to support your business!
We take pride of our app and service so our team is very appreciative to get such great feedback.
We look forward to our continued effort in growing your business as well as our own.
I don’t usually leave reviews for ANYTHING, but both Dan and Burt were absolutely amazing to work with! They fixed my ASM issue quickly and provided excellent customer service throughout the process.
I honestly don't like leaving reviews willy nilly, but these guys deserve 5 stars and more. They're always on top of issues to resolve. ALWAYS very knowledgeable, and ALWAY ready to help as much as possible with lots of enthusiasm. The app is amazing, does exactly what it needs to, and there are countless features which I haven't even delved into. Definitely one of the first apps I'd install on a new store.
Burt and his team are amazing to work with. They're quick with their responses and their app is very easy to work with. ASM stands up to its name and our company relies heavily on them for advanced freight.
Outstanding. Had been reffered to another popular quoting app and the prices were outragous. ASM (as we call it) is fantastic and their support is wonderful. We have had some basic custom work done and its made evertyhing so much easier to keep in sync.
We've been using Advanced Shipping Manager (ASM) since 2018, and it has been an essential part of our Shopify setup ever since. ASM offers an impressive range of shipping methods and customizable rules that allow us to tailor shipping for all types of products, whether they're light, bulky, fragile, or anything in between.
What truly sets ASM apart is their top-tier support team, always responsive, knowledgeable, and ready to assist with any questions or concerns. No matter how complex the scenario, they help us find a solution quickly and effectively.
If you're looking for a reliable, flexible, and well-supported shipping manager, ASM is the way to go. After years of consistent performance, we can confidently say this is one of the best shipping apps available!
Support is great and quick to answer your questions.