Reviews (279)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to handle complex shipping needs such as dimensional weight and multi-origin shipping. Features like multi-box shipments and custom shipping rules, along with integration for negotiated carrier rates, enhance shipping accuracy and efficiency. The customer support is frequently praised for its responsiveness and customization assistance. The app is noted for improving operational efficiency and seamlessly integrating with Shopify.

November 26, 2024

Our experience with this app has been great! We are VERY pleased with the customer service we have received in the little time that we've been using the app now. Burt is FIRST CLASS in his communication, promptness and knowledge in the field of shipping and freight.

Highly recommend!

Cultivate Supply
United States
About 2 months using the app
July 31, 2024

The support provided by Burt and ASM is second to none. Always very responsivee and they keep going until the issue is resolved. An usually it's not an issue...rather it's just me trying to do something and not knowing how to set-it-up!

MDISupply.com
United States
4 months using the app
July 9, 2024

My main product is sold by the square foot. Shipping it via UPS involves a large box to hold a tube with my product wrapped around it, and the weight for the box, the tube, plus the product (based on quantity). It's a complicated shipping calculation that needs the customer address and our linked UPS account. ASM handles this easily.

On top of that, the support, usually Burt, to help users configure such details is domestic US support with expert, friendly people. One of the very best plug in apps for our store.

Desert Poppy Paper Co.
United States
About 1 year using the app
July 17, 2024

This is the best shipping extension you can install! I would 100% recommend this app. The support team is amazing (Burt and Dan) and they work with you to personalize your setup so the app works around you rather than you working around the app. Keep up the amazing work and thanks for everything you do.

Elements Supply
United States
3 months using the app
July 16, 2024

Lovely experience with the team! Helped figure out what we needed very quickly. Thanks!

Tulip Shades Store
United States
About 1 year using the app
June 19, 2024

Advance Shipping Manager works great. Been used for several years, ASM team always response to our questions promptly and take care of it. Highly recommended.

Golden Star Auto
United States
About 3 years using the app
July 3, 2024

Advanced Shipping Manager has great out of the box features and streamlined functionality. The app setup is straightforward, easy to implement and covers all of our shipping needs.

Goliath Heavy Duty Truck Parts
United States
2 months using the app
January 5, 2024

Burt and the rest of the team at Advanced Shipping Manager are simply awesome!
Quickly respond to my inquiries and help find solutions to all my shipping issues. Was selling on another platform and they were great there, moved over to Shopify and they are somehow even better! Their product is excellent and the team really knows how to support their customers. Highly reccommend!

Amigo Foods Store
United States
3 months using the app
July 24, 2015

This is the only real solution for having full control over your shipping. Shopify carrier calculated rates are extremely limited and for companies with a variety of products of all shapes and sizes it doesn't even come close to getting the job done. We required UPS for some packages, and USPS for others. You can call Advanced Shipping manager at any time and they will walk you through to fix any issues. Depending on how complicated your shipping is, it can be tricky to get everything right, the system is very deep and it needs perfect data at every step to get it right. But it's worth it to have actual control of shipping!

Wula Drum
United States
Almost 8 years using the app
Edited February 3, 2020

This is a great shipping app that gives us extreme control over various shipping options, allows us to exclude certain shipping methods for individual products and allows us to require different products to ship by themselves. The support has proven to be extremely helpful time and again! Dan is super patient in explaining how everything worked and in assisting with duplicating shipping methods on his end to make things easier for us. He is also very helpful in devising ideas and methods for tricky shipping setups.

Magnum Photos
United States
Over 7 years using the app