Reviews (278)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its precision in handling complex shipping needs such as dimensional weight and multi-origin shipping. It supports LTL rates, integrates with shipping brokers, and manages oversized and freight items effectively. The app allows extensive customization of shipping rules, enabling merchants to tailor shipping costs based on product type, destination, and order value. Merchants also praise the customer support team, especially Burt and Dan, for their quick and effective problem-solving, personalized setup assistance, and proactive communication.
Refine
-
By rating
Highly recommend Advanced Shipping Manager. Shipping works as it should but, more importantly, customer service is quick and effective.
We have been using ASM for years, primarily to help us bring in our negotiated UPS SurePost rates that Shopify doesn't support. We also recently starting using their shipping rules and to offer free shipping on specific products. I can't say enough good things about the customer service provided, specifically by Burt. He is always super responsive, willing to work with whatever rep and information provided to him, in a timely manner to make sure our problems are solved. ASM will make sure you are set up correctly, answer all questions, and be there for troubleshooting whenever you need it!
Very responsive action time by Burt. We needed help fast with our shipping on new Shopify website & this app resolves our issues. Many thanks!
Super helpful and responsive in solving any types of issues or concerns. We had a complicated integration and the team has jumped on many calls with us to assist in working through it. Burt and the team are awesome to work with!
Excellent customer support. We use multiple different apps to run our storesite, but most do not offer the type of support I always get from ASM. I didn't have to wait 24 hrs for a response, as a matter of fact, they offered to call and work with me through the issue in less than 5 minutes of contacting their support team. They care about their customers and it shows. Have been using this app for years now and have always had the same great experience.
We've been using Advanced Shipping Manager for a few years now and it continues to provide a great service. They have great support and response time as well.
Excellent app for multiple shipping variations and support is always great and fast! I would highly recommend it.
The best app we have ever used! The response time from this team is amazing! I highly recommend them! They have saved us THOUSANDS while we have used them!
Excellent customer service and quick follow up. The ASM team went above and beyond in helping set up and integrate their shopify app within our website. Extremely helpful and very professional!
Great customer support
Great app
These guys know what they are doing, they are very attentive. They helped me with the initial set up and helped me tremendously when I had some issues.
I strongly recommend