Reviews (138)

Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness and ability to boost website traffic and sales. It features an easy setup, user-friendly interface with link or discount code tracking, and customizable commission settings. The app offers flexible management of affiliate rates and efficient royalty handling. Its performance is reliable with effective sales tracking. Customer support is frequently praised for being responsive and helpful.

December 18, 2024

App seemed to work well enough, but it was difficult to cancel our subscription.

TruFIT Customs
United States
7 months using the app
Overcode replied December 20, 2024

It's good to hear from you that the app worked well and we promise we'll have even more good stuff when you join us again. Kind regards.

March 3, 2020

This is a functional app. It does exactly what it says it will do. The people behind the coding clearly know what they're doing. The biggest drawback, however is the UI / UX / Design. It's seriously outdated. Embarrassingly so. We are unfortunately forced to move to another app simply for this reason. When you invest a lot of money in the design and branding of your store, you want that branding ...

Eighty Sixed
United States
Over 7 years using the app
August 22, 2019

I've been using this app to manage my affiliate program for 3 years -- the basic functionality is there. The one main feature that's lacking is payments. I have to pay my affiliates one at a time and I have 900 of them. Affiliatly doesn't integrate with PayPal as smoothly as I'd hoped. When you pay an affiliate, it takes TWO steps. Input the payment amount manually on the platform, then pay the ...

The Content Planner
Canada
Over 6 years using the app
Overcode replied August 22, 2019

Hi, we do have an integration with the Paypal API. It can be accessed from your Affiliatly settings page > Payments > option "PayPal API". When you set this up, you will be ...

Edited June 30, 2019

Customer service never got back to me OR shopify support who contacted them for me. This app lacks a lot but I was willing to put up with it until the customer service let me down. I will now be moving to another platform for my affiliate program in the near future.

Response to your updated response. No I never received an email until tonight. Thank you for finally getting back to me.

Kat Scrappiness
United States
About 5 years using the app
Overcode replied June 29, 2019

Hi Kathleen, we have been replying to each of your emails and questions. Have you checked if our replies have ended in the spam/junk folder of your email ?

Update: Have you ...

July 6, 2023

One of the challenges we’ve been facing with affiliately is recurring inquiries from our affiliates regarding changing sums under their unpaid earnings, sometimes negative sums.
This happens due to returns, but we are having a hard time explaining this to our affiliates as the platform does not provide information about the number and value of purchases returned.

Modibodi Israel
Israel
Almost 2 years using the app
Overcode replied July 6, 2023

We are incredibly sorry for this situation. However, we must clarify that we do include a few ways to inspect those refunds:

1. The value of the original order's price and ...

January 19, 2020

This app has everything anyone would need to run a good affiliate program... but the UI/UX is surprising. It's 2020. This app is missing valuable features like page previews when editing crucial things like registration pages. They need to do a better job at making things look more modern, sleek and updated, especially for the skeptical consumer.

Essence Luxe Couture
Canada
1 day using the app
Edited April 18, 2017

It works, but kind of lacking. I tried throwing in a simple logo banner and instructions, but it had some issues displaying in other browsers. Basically, it does have a button that says link generator that's very simple, but it's not graphically intuitive, and for a few bucks more a month, there seems to be better out there for what we need at the moment. Really really wanted to like this App, I ...

Ninja Brand Inc
United States
1 day using the app